David Clulow Optical Assistant Apprentice David Clulow

The Optical Assistant Apprentice is a support role assisting the Optometrist and/or Dispensing Optician. To work with our house brands which include Ray-Ban, Oakley and Vogue; our licensed product brands include Tiffany & Co, Dolce & Gabbana and Chanel.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Aug 2018

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday, Shifts TBC

    Total hours per week: 37.50

  • Apprenticeship duration

    12-18 months

  • Possible start date

    13 Aug 2018

  • Date posted

    09 Feb 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

You'll provide information to customers, working alongside the Optometrist, to help them select the best products and services to ensure customers see, look and feel better than they ever thought possible. Secondly, you'll keep up-to-date with all the various new lines and promotions within your practice, so that you can always provide customers with the most up-to-date information.

Finally, you'll play your part within the team, working together and helping and supporting colleagues to deliver a successful and profitable business.

Roles to include:

  • Deliver excellent customer service and demonstrate a high degree of professionalism
  • Achieve high levels of sales performance and results
  • Know the products inside and out and stay fresh with new merchandise and trends
  • Ensure store is displayed and products are secured according to Company guidelines
  • Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
  • Attentive to details; reviews prescriptions and identifies special needs, consulting with an Optician when necessary
  • Perform work accurately and thoroughly despite time pressure and customer volume
  • Identify situations involving unsatisfied customers and acts quickly for resolution
  • Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs
  • Deal with all aspects of basic visual requirements
  • Assist with contact lenses
  • Assist with dispensing glasses
  • Perform core administrative

The Luxottica Retail Optical Apprenticeship is a 12-14 month programme during which you will study towards and achieve the Level 2 Diploma in Retail Optical with our Education partner Oaklands College, alongside the robust in-house Luxottica Training Scheme.

There will be a mixture of weekday and weekend hours required so flexibility is essential to ensure core hours are covered. This may also include bank holidays depending on the operational opening hours of the store you are based at.

Requirements and prospects

Desired skills

  • Computer literate
  • Strong selling skills
  • Strong communication & listening skills
  • Customer service skills
  • Interpersonal skills
  • Basic literacy and numeracy skills

Personal qualities

  • Team player
  • Able to carry out duties meticulously
  • Highly adaptable

Qualifications required

  • GCSEs or equivalent
  • Previous experience in retail, customer service or optical preferred

Future prospects

We have a reputation for investing in their employee';s development and are committed to helping our Apprentices reach their full potential in a stretching but supportive environment. For candidates willing to demonstrate hard work and commitment ethic we have opportunities leading to Store Manager or Optometrists available nationwide.

About the employer

Established in 1962, David Clulow has built a strong reputation for providing the highest standard of optical care and services, including sight tests, contact lens fittings, spectacles, sunglasses and prescription sunglasses. Our ability to offer the best possible choice when it comes to frames, lenses and testing technologies combined with impeccable customer service thanks to our Quality Promise, means that our commitment to building lasting relationships never falls short.


David Clulow


172 The Harlequin


WD17 2TQ

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Training provider

  • Level 2 apprenticeship in Optical Retail
  • Employer Rights and Responsibilities

Apprenticeship framework

Health - Optical Retail

Training provider


Applications for this apprenticeship are being processed by Oaklands College


Abigail Harrison

Other information

The National Minimum Wage (NMW) rate for apprentices is �3.40 per hour. This applies to 16-18 year old apprentices and those aged over 19 in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

Employer's Application Instructions

Apply via GetMyFirstJob - applications come through to the provider, are prescreened by a telephone interview.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Aug 2018