Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Business Administrator Apprentice Level 3 Plus (Providence Linc United Services)

You will provide effective, efficient and professional service to the support staff and managers, including basic facilities management and IT support. You will also be the first point of contact to all visitors and will assist the smooth running of the administration department.

Sign in to apply

Closing date: 19 Jul 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 09:00-17:00

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    20 Jul 2022

  • Date posted

    22 Mar 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Duties include:

  • Answering and screening telephone enquiries including those on the answer machine. Recording detailed and concise messages in the absence of managers and staff
  • Covering reception and greeting visitors with a professional manner
  • Maintaining stationery levels and ensuring the office is well stocked at all the time
  • Assisting with general administrative duties (printing, copying, binding) and providing overall assistance
  • Typing correspondences and distributing as required
  • Carry out weekly fire alarm/legionella test with the Office Administrator and ensure that Access Care Plan is updated
  • Issue staff ID Cards and access cards
  • Keep the office key list up to date
  • Booking meeting rooms/ hot desk through Outlook Calendar
  • Recording incoming and outgoing post and checking incoming invoices
  • Monitoring the shared Admin Outlook inbox and ensuring that all emails are dealt with in a timely manner
  • Ensuring that kitchen supplies are fully stocked and topped up
  • Completing an end of the day office checklist
  • Ensure that reception area is tidy and presentable at all the time
  • Ensure that the first aid box is always fully stocked and up to date
  • Deal with incoming Accident and Incident reports
  • To order health and safety items and keep stock up to date
  • Taking all PPE to the store room to ensure that office and reception is tidy
  • Make Petty cash payments and check the float and cash book
  • Ensure all payments are processed on Access Care Plan
  • To update all Admin team spreadsheets (service users contact list, houses list, stock, sickness, post, PPE etc.)
  • Providing an on hand “support function” to our colleagues, service users and customers
  • Any other duties as required

Requirements and prospects

Desired skills

  • Good Keyboard skills
  • Basic knowledge of Microsoft office
  • IT literate to a good level
  • Ability to communicate clearly in writing and orally in English
  • Prioritise own work load in methodical way to meet deadlines
  • Attention to details and being organised

Personal qualities

  • Ability to work as part of a team and independently
  • Positive attitude and self-motivated
  • Able to relate to staff and service use
  • Have a professional and calm approach at all times
  • Team player

Desired qualifications

  • Literate and numerate
  • GCSE maths and English or equivalent
  • Must be willing to be registered with LSEC as an apprentice undertaking Diploma in Business Administration, level 3

Future prospects

  • TBD

Things to consider

  • Must be 16 years of age or over
  • Must be able to undertake full range of duties during office hours (as set by PLUS)

About the employer

We're a registered charity providing support services for adults with learning disabilities in South London. 

Our work is based on developing and maintaining people’s independence, having a real presence in their local community. We aim to provide the standard of service and support we would choose for ourselves or those close to us. We are registered with the Care Quality Commission as a residential and domiciliary care provider and only support adults with learning disabilities. We work in the London boroughs of Lewisham, Southwark, Greenwich, Sutton, Croydon and the nearby surrounding areas.

Our services include registered care, supported living, residential respite care, outreach support, training and employment for people with learning disabilities. We are led by a volunteer Board of Trustees and our work is guided by a Shadow Board composed of our staff and adults with learning disabilities who use our services.


Plus (Providence Linc United Services)



Belmont Hill


SE13 5BD

You must have JavaScript enabled to view a map of the location


Training provider


Applications for this apprenticeship are being processed by Bromley College of Further & Higher Education


Whitney Kontoh Afful 07825417938

Training Provider: Bromley College of Further And Higher Education

On programme Training:

  • Level 3 Business Administrator Apprenticeship Standard
  • Level 2 Functional Skills in maths and English (if required)
  • Institute of Apprenticeship Certificate

End-Point Assessment (EPA)

  • Knowledge Test
  • Skills Test
  • Oral Questioning – underpinned by portfolio

Please be advised of the following mandatory eligibility requirements for undertaking an Apprenticeship in England.

  • You have lived in the UK or EEA for the last three years
  • You have a UK National Insurance number

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.