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Customer Service Apprentice CELEBRITY STORES LTD

The apprentice will work on the shop floor to support the team. This will involve serving customers, till work, booking in stock, and learning all aspects of working and running a busy retail store.

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Closing date: 28 Aug 2022

Apprenticeship summary

  • Weekly wage

    £177.97

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Working Week (Days and Hours) Full time to include at least one weekend day and one Thursday late night shift.

    Total hours per week: 37.00

  • Expected duration

    12 months

  • Possible start date

    04 Sep 2022

  • Date posted

    16 Mar 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001834148

  • Positions

    1 available

The apprentice will work on the shop floor to support the team and ensure all customer orders are met.

Duties will include:

  • Helping customers to find the correct product
  • Answering phones from customers to deal with queries
  • Replenishing stock
  • Using till and EPOS system
  • Supporting with ordering products for customers  
  • Serving customers
  • Till work 
  • Booking in stock

Requirements and prospects

Desired skills

  • Organised
  • Good Timekeeping
  • Attention to detail
  • Reliable
  • Bubbly personality and able to liase with customers

Personal qualities

The ideal candidate will be a team player who willing to go above and beyond for the team. Candidates will need to have a mature attitude and be prepared to complete any task associated with the job role.

Desired qualifications

GCSE Grade C/4 or equivalent qualifications in English and maths

Future prospects

To be decided upon completion of training – leading to full employment for right applicant.

Things to consider

Busy store in which you will be on your feet a lot of the day.

About the employer

Busy Prom and Bridalwear store with an emphasis on fantastic customer service.  Celebrity stores offers a fantastic opportunity to be trained in all aspects of retail and customer service within a small, focused team.

Employer

CELEBRITY STORES LTD

Address

22

Broad Street

Cannock

WS11 0DA

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Training

Training provider

Performance Through People

Applications for this apprenticeship are being processed by Performance Through People

Contact

PTP Recruits 01922651100 ptprecruits@ptp-training.co.uk

Customer Service Practitioner Level 2

  • Functional skills if necessary
  • Relevant workplace training

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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