Customer Service Advisor Apprenticeship Clare Cuthbert
The job role will be front of house, greeting customers as they walk through the door and looking after them during their visit to ensure they have an excellent experience. We pride ourselves on excellent customer service with over 150 5 star reviews all saying how friendly and welcoming we are.
Closing date: 23 Dec 2022
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 37.00
Possible start date
04 Jan 2023
08 Mar 2022
Level 2 (GCSE)
A normal day would include:
Setting up tables as and when customers leave to ensure that everything is ready for the next customers to arrive. Meeting and greeting customers as they walk through the door and explain our process, what we do and take them to their table.
Once customers are set up and know what they are doing taking a food and drink order.
Building up a rapport with each customer and being on hand for anything that they may need/want. The shop can be very fast paced and seats are available over two floors so there is a lot of multitasking involved
Making customers drinks at busy times.
Answering the telephone and dealing with general enquiries and booking.
Cleaning the shop to ensure we can give the customers the best outcome.
Requirements and prospects
Multitasking and confidence
Hardworking, passionate, confident, team player
Maths & English A to D would be an advantage
Full time position & grow with the business
About the employer
Paint a pot café located in Mossley. We opened in 2018 and continue to grow.
We cater for everyone from the ages on 1 Day – adults
We offer walk in sessions for paint a pot, clay workshops, slime, adult/family/child workshops, birthday parties, toddler events and are constantly bringing new and exciting ideas into the workplace.
We are a lovely team in a fast paced environment, the job is extremely rewarding as we are constantly putting smiles on customers faces.
The Growth Company
Applications for this apprenticeship are being processed by Skills Solutions Ltd
nikki perry firstname.lastname@example.org
Customer Service Practitioner Level 2 Apprenticeship including maths & english at L1 if not already achieved A to C / 9 to 4
Customer service practitioner
Level 2 (GCSE)
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