Customer Service Receptionist Apprenticeship West Suffolk College
West Suffolk College is one of the country’s leading further education and apprenticeship providers. We have around 13,000 students including nearly 2,000 apprentices studying with us. We've worked with 1000+ employers over the last year. There is an opportunity for an apprentice to join the team.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 Jul 2022
Apprenticeship summary
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Weekly wage
£180.38
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday to Friday - 8.30am - 5.00pm Monday to Thursday, 8.30am - 4.00pm Friday
Total hours per week: 37.50
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Expected duration
17 months
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Possible start date
01 Sep 2022
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Date posted
08 Mar 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001831247
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Positions
1 available
Working as a member of the Reception Team, the main purpose of the role will be:
- To be the first point of contact for all visitors to the College
- To work as a member of the Reception Team
- Assist in providing prospective students with the most appropriate information
Reception duties:
- Taking and receiving phone calls
- Provide clerical support including data input
- Cash handling
- Dealing with mail and parcels
Requirements and prospects
Desired skills
- Excellent customer service skills
- Administration experience
- Excellent interpersonal skills with the ability to communicate effectively with students and staff at all levels
- The ability to work calmly under pressure with changing priorities and maintaining a professional persona at all times
Personal qualities
- An organised, methodical and flexible approach to work, with the ability to work as a member of a team while maintaining own workload
- An ability to work at times without supervision and to use initiative
- A willingness to undergo any further training or development as, or when appropriate
Desired qualifications
- GCSE maths and English, Grade C/4 or equivlent
Future prospects
There will be the opportunity to apply for any relevant permanent positions across the organisation upon completion of the Apprenticeship.
Things to consider
Great entry opportunity into Customer Service/ Reception / Admin / Education. Opportunity to gain experience working across our Campuses.
About the employer
West Suffolk College is one of the country’s leading further education and apprenticeship providers. We have around 13,000 students including nearly 2,000 apprentices studying with us. They've worked with 1000+ employers over the last year.
Employer
West Suffolk College
Address
West Suffolk College, Out Risbygate
BURY ST. EDMUNDS
IP33 3RL
Training
Training provider
WEST SUFFOLK COLLEGE
Applications for this apprenticeship are being processed by West Suffolk College
Contact
Jo Pine jo.pine@wsc.ac.uk
- Customer Service Practitioner Level 2
- Functional skills if needed
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
If you are interested in applying for this vacancy then please click on the 'Apply Now' link and complete our Application Form.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 Jul 2022