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Customer Service Apprentice L2 Weldricks Pharmacy
To provide a high standard of customer care to maximise sales and increase items dispensed whilst maintaining good stock control and merchandising according to Company objectives and procedures in a clean and tidy environment. Undertaking apprentice training. Learn & develop practical skills.
Closing date: 22 Jul 2022
Apprenticeship summary
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Weekly wage
£144.30
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Saturday, shifts to be confirmed
Total hours per week: 30.00
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Expected duration
12 months
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Possible start date
01 Aug 2022
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Date posted
03 Mar 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001829818
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Positions
10 available
Customer service Apprenticeship. Training undertaken on day release with Doncaster College Positioned in one of H I Weldricks Pharmacies across the region to be determined at the point of appointment based on your location.
Duties will include:
• Help customers find what they are looking for and advise on which products suit their needs best.
• Follow the standard operating procedures as required by the General Pharmaceutical Society
• Put sales through the cash register in the appropriate way
• Accepting deliveries and updating the stock control system.
• Maintaining the sales area to a very high standard. It must be cleaned dusted and well merchandised at all times.
• Count the shop stock and update the stock control system as detailed.
• Maximising sales opportunities by link selling and by supporting in store promotional campaigns
• Undertake the Customer Satisfaction Survey on an annual basis as required by the NHS
• Complete any paperwork that is assigned to you accurately and in time to meet the deadline
• Work in a manner which is consistent with the Health and Safety policy
• Minimise shoplifting by adopting a proactive technique and approaching potential shoplifters.
• Undertaking any other duties as agreed with HI Weldricks
Requirements and prospects
Desired skills
- Good communication skills
- Excellent listening skills
- A willingness to learn
- Positive attitude
- A team worker
Personal qualities
- Reliable & punctual
- Honest
- Flexible
- Adaptable
- A team player
Desired qualifications
- Level 2 or equivalent Maths
Future prospects
The opportunity to retain a permanent position within the company with the potential of undertaking additional Pharmacy training, across many different levels dependant on the career path chosen.
Things to consider
You must be able to travel to and from work and college.
About the employer
H I Weldrick Ltd is a family-owned company registered in England and based in Doncaster, Yorkshire. We have a pharmacy tradition dating back to the 1930s when our late founders' grandmother opened her first pharmacy in Doncaster Town Centre. Remaining true to his vision our business remains 100% family-owned. With a commitment to community healthcare and staff training we have steadily grown to 59 pharmacies in the South Yorkshire area. We employ over 600 formally trained staff among who are more than 80 pharmacists, including 9 clinical pharmacists.
Employer
Weldricks Pharmacy
Address
Leedale House
Railway Court
Doncaster
DN4 5FB
Training
Training provider
DN COLLEGES GROUP
Applications for this apprenticeship are being processed by Doncaster College
Contact
Edward Corsi Edward.corsi@don.ac.uk
Full Customer Service Level 2 Apprenticeship Functional Skills in Maths and English if required
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
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