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Customer Service Apprentice L2 Weldricks Pharmacy

To provide a high standard of customer care to maximise sales and increase items dispensed whilst maintaining good stock control and merchandising according to Company objectives and procedures in a clean and tidy environment. Undertaking apprentice training. Learn & develop practical skills.

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Closing date: 22 Jul 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Saturday, shifts to be confirmed

    Total hours per week: 30.00

  • Expected duration

    12 months

  • Possible start date

    01 Aug 2022

  • Date posted

    03 Mar 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    10 available

Customer service Apprenticeship. Training undertaken on day release with Doncaster College Positioned in one of H I Weldricks Pharmacies across the region to be determined at the point of appointment based on your location.

Duties will include:

• Help customers find what they are looking for and advise on which products suit their needs best.

• Follow the standard operating procedures as required by the General Pharmaceutical Society

• Put sales through the cash register in the appropriate way

• Accepting deliveries and updating the stock control system.

• Maintaining the sales area to a very high standard. It must be cleaned dusted and well merchandised at all times.

• Count the shop stock and update the stock control system as detailed.

• Maximising sales opportunities by link selling and by supporting in store promotional campaigns

• Undertake the Customer Satisfaction Survey on an annual basis as required by the NHS

• Complete any paperwork that is assigned to you accurately and in time to meet the deadline

• Work in a manner which is consistent with the Health and Safety policy

• Minimise shoplifting by adopting a proactive technique and approaching potential shoplifters.

• Undertaking any other duties as agreed with HI Weldricks

Requirements and prospects

Desired skills

  • Good communication skills
  • Excellent listening skills
  • A willingness to learn
  • Positive attitude
  • A team worker

Personal qualities

  • Reliable & punctual
  • Honest
  • Flexible
  • Adaptable
  • A team player

Desired qualifications

  • Level 2 or equivalent Maths

Future prospects

The opportunity to retain a permanent position within the company with the potential of undertaking additional Pharmacy training, across many different levels dependant on the career path chosen.

Things to consider

You must be able to travel to and from work and college.

About the employer

H I Weldrick Ltd is a family-owned company registered in England and based in Doncaster, Yorkshire. We have a pharmacy tradition dating back to the 1930s when our late founders' grandmother opened her first pharmacy in Doncaster Town Centre. Remaining true to his vision our business remains 100% family-owned. With a commitment to community healthcare and staff training we have steadily grown to 59 pharmacies in the South Yorkshire area. We employ over 600 formally trained staff among who are more than 80 pharmacists, including 9 clinical pharmacists.


Weldricks Pharmacy


Leedale House

Railway Court



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Training provider


Applications for this apprenticeship are being processed by Doncaster College


Edward Corsi

Full Customer Service  Level 2 Apprenticeship Functional Skills in Maths and English if required

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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