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Front of House Team Member / Supervisor Apprenticeship Moor Hall Restaurant Ltd

Working in the restaurant assisting with set up, service, cleaning, polishing and customer service. The apprentice is expected to follow company rules and guidelines. We are recruiting for level 2 Team Member apprentices or level 3 (supervisors) if you have sufficient experience.

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Closing date: 30 Aug 2022

Apprenticeship summary

  • Weekly wage

    £240.00

  • Working week

    Wednesday - Sunday with shifts to be confirmed. Varied hours.

    Total hours per week: 30.00

  • Expected duration

    19 months

  • Possible start date

    11 Sep 2022

  • Date posted

    01 Mar 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001828341

  • Positions

    4 available

Day to day duties will include:

  • Polishing plates and cutlery
  • Cleaning the restaurant and back of house areas
  • Carrying trays of food into the restaurant
  • Assisting with setting the tables

For the level 3 supervisor apprenticeship you will cover additional topics such as:

  • Company strategy, objectives, values, mission and the company's vision
  • Financial Operations
  • Business operating procedures
  • How to effectively organise, motivate and coordinate a team 
  • Customer profiles and how to exceed customer expectations 
  • Leadership styles and supervisory management skills 

Requirements and prospects

Desired skills

  • Restaurant service experience
  • Good communication skills

Personal qualities

  • Punctual
  • Polite
  • Friendly
  • Hardworking

Desired qualifications

  • GCSEs at grades C/4 or above (or equivalent) in maths and English
  • To be eligible for the level 3 Supervisor Apprenticeship you must hold sufficient experience within the industry

Future prospects

  • Possible permenant positions depending on candidate

Things to consider

  • In order to progress your application, we will require you to complete additional paperwork and complete a BKSB assessment. The information will be sent via email if you meet the entry requirements set by the employer and linked training provider for the vacancy
  • Please check your junk mail whilst the vacancy is open
  • Until we receive the above, we are unable to progress your application so please monitor your emails

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

For more information please visit: https://www.gov.uk/national-minimum-wage-rates

About the employer

Moor Hall is located in Aughton, West Lancashire, set in five acres of beautiful gardens, with views to the south over a beautiful lake, said to be the remains of a medieval moat.

Here you’ll find Mark Birchall's award-winning, two Michelin star Restaurant with seven unique, luxurious bedrooms and The Barn at Moor Hall - Mark Birchall's neighbourhood restaurant.

Employer

Moor Hall Restaurant Ltd

Address

Moor Hall

Prescot Road

Ormskirk

L39 6RT

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Training

Training provider

RUNSHAW COLLEGE

Applications for this apprenticeship are being processed by Runshaw College

Contact

Kirsty Gregory Gregory.k@runshaw.ac.uk

You will be working towards one of the following qualification/standards:

Hospitality Team Member - Level 2.

This includes:

  • Main learning objectives: Customer profiles and expectations, teamwork and methods of communication, business vision and values, personal discipline in approach to work, legislative responsibilities, the use of technology
  • Functional Skills - if required
  • EPA (End Point Assessment) - Towards the final few months of the apprenticeship you will complete your End Point Assessment. This includes an ‘On demand test’, practical observation, a business project, a professional discussion

Hospitality Supervisor Level 3 Apprenticeship Standard:

This includes:

  • Main learning objectives: Company strategies, objectives, values, mission and the companies vision, how to effectively organise, motivate and coordinate a team, business operating procedures, customer profiles and how to exceed customer expectation, leadership styles and supervisory management skills, financial operations
  • Functional Skills - if required
  • EPA (End Point Assessment) - Towards the final few months of the apprenticeship you will complete your End Point Assessment. This includes a 2 hour ‘On demand test’, a 4-hour practical observation, a business project and a professional discussion. All assessment methods will be conducted and graded by an independent EPAO

This Apprenticeship is completed within the workplace. You will be assessed through written work, verbal discussion and observation throughout your training. You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge.

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

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