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Customer Service Practitioner Apprentice Inspired Property Management Llp

We are looking for a customer focused and driven individual to be part of our Customer Service Team to work alongside and support Property Managers. The Customer Service Advisor role can be very varied, but ultimately good communication is at the very essence with professionalism, patience, and a “people-first” attitude.

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Closing date: 14 Jul 2022

Apprenticeship summary

  • Weekly wage

    £180.38

  • Working week

    Monday - Friday 9am-5pm with 30 minutes for lunch

    Total hours per week: 37.50

  • Expected duration

    12 months

  • Possible start date

    28 Jul 2022

  • Date posted

    17 Feb 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001823979

  • Positions

    1 available

Inspired Property Management are professional managing agents specialising in providing a quality and dedicated service in residential block, commercial and estate management. We are looking for a customer focused and driven individual to be part of our Customer Service Team to work alongside and support Property Managers.

The Customer Service Advisor role can be very varied, but ultimately good communication is at the very essence with professionalism, patience, and a “people-first” attitude.

Main duties to include:

  • Dealing with incoming communications by telephone and email
  • Assisting the Property Manager
  • Managing data, liaising with Owners, Agents and Tenants and Contractors
  • Drafting communications by email and letter format
  • Dealing with other departments

Requirements and prospects

Desired skills

  • Knowledge of excel/spreadsheets
  • Microsoft/Word/Emailing
  • Telephone handling

Personal qualities

  • Keen attention to detail
  • A wish to learn new skills
  • Confident telephone manner
  • Team player

Desired qualifications

  • Minimum 3 GCSE’s including English or equivalent

Future prospects

  • If the candidate successfully completes the Apprenticeship, they could potentially be offered a permanent position with Inspired

Things to consider

  • Doncaster College and North Lindsey College are operating divisions of the DN Colleges Group All applicants should consider the location of the job and look into whether it is within suitable travelling distance to them. Yes Due to the high number of applications received we cannot respond to all unsuccessful candidates personally. Any candidate who is not successful will be marked down on the Apprenticeship Vacancies (Av) system as such. To monitor your applications you need to log in to the Av system and check your ‘Manage applications ladder’. Yes

About the employer

Nationwide Managing Agent

Employer

Inspired Property Management Llp

Address

Unit 5

Malton Way, Adwick-Le-Street

DONCASTER

DN6 7FE

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Training

Training provider

DN COLLEGES GROUP

Applications for this apprenticeship are being processed by Doncaster College

Contact

Asa Buckley Asa.buckley@don.ac.uk

  • Customer Service Practitioner Level 2 Apprenticeship Standard

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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