Human Resources Apprentice A S Blakemore & Son Ltd
To provide customer-focused, accurate and consistent advice and support to managers and employees in line with organisational policies, procedures, and legal requirements.
Closing date: 28 Aug 2022
Apprenticeship summary
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Weekly wage
£212.80
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Working week
Monday to Friday 9-5 (TBC)
Total hours per week: 40.00
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Expected duration
18 months
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Possible start date
04 Sep 2022
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Date posted
15 Feb 2022
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC001821803
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Positions
1 available
Duties include:
- Provide first line advice to managers and employees within the shared services team
- Promptly answer high volumes of incoming HR calls and making outbound calls where necessary to report back and resolve queries
- Understand and be able to give advice on HR policies, processes and procedures to employees and managers
- Escalate individual or complex HR queries to a HR Officer
- Identify trends through queries to suggest amendments and process improvement as required
- Working to tight deadlines and within service level agreements
- Work collaboratively with own team and across other HR functions
- Support the operational HR team and take notes in low level disciplinaries where required, ensuring legislation, policy and best practice are followed and HR SLA’s are met.
- Accurately enter data onto the HR Database (MyHR) system
- Conduct security checks on new employees through adherence to the Asylum and Immigration regulations, obtaining employment references where necessary
- Prepare and issue all paperwork in relation to appointments, disciplinaries, terminations and variations of employment as and when required
- Ensure compliance with all aspects of “The Blakemore Way” and appropriate levels of the Competency Framework
- Maintain employee and organisational confidentiality in line with Data Protection Act
- Demonstrate commitment to Equality, Inclusion and Diversity
- Comply with Health and Safety responsibilities in line with the company Health, Safety & Environmental Policy
- Comply with all other policy and legal requirements in relation to role
Requirements and prospects
Desired skills
- Organised
- Ability to use own initiative
- Good timekeeping
- IT literate
- Good Customer service
- Attention to detail
Personal qualities
- Professional conduct
- Ability to work under pressure
- Positive attitude
- Confidence
Desired qualifications
GCSE Grade C/4 or equivalent qualifications in English and maths.
Future prospects
To be decided upon completion of training.
About the employer
A.F. Blakemore & Son Ltd is one of the largest and most forward-thinking family-owned businesses in the UK. The company began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now employs more than 8,200 people with a turnover of circa £1.3 billion.
A.F. Blakemore now entails retail, wholesale, distribution and shop fitting operations amongst its divisions.
A.F. Blakemore is the largest division of SPAR UK, owning 290 SPAR stores and serving more than 1,000 in total across England and Wales. The company is also the largest member of the Landmark Wholesale group and a significant supplier to the independent grocery sector across the UK.
A.F. Blakemore has always been committed to developing a loyal and dedicated workforce that is focused upon excellent customer service and behaving with integrity. Underpinning everything that A.F. Blakemore does is the company’s values statement, the Blakemore Way. This highlights what A.F. Blakemore stands for and the way that the company has always done and will continue to do business.
Employer
A S Blakemore & Son Ltd
Address
Longacre Industrial Estate
Wolverhampton
WV13 2JP
Training
Training provider
Performance Through People
Applications for this apprenticeship are being processed by Performance Through People
Contact
Cally Sutherland 0192265110 ptprecruits@ptp-training.co.uk
- HR Support Level 3 Apprenticeship Standard
- Functional Skills English & maths if required
Apprenticeship standard
HR support
Level 3 (A level)
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