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Sales & Customer Service Apprentice Autoserve

An excellent opportunity to work for a well established motor vehicle fleet management company in West Bromwich. The successful candidate will be confident, driven and keen to succeed.

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Closing date: 16 Oct 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9am - 5pm with a 30 minute lunch break

    Total hours per week: 37.50

  • Expected duration

    12 months

  • Possible start date

    21 Oct 2022

  • Date posted

    11 Feb 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

Duties to include:

  • Reception duties
  • Dealing with Customers
  • Selling parts
  • General administration
  • Responding to email enquiries
  • Answering the telephone
  • Using the CRM system
  • Marketing

Requirements and prospects

Desired skills

  • An excellent telephone manner
  • Able to Multiskill
  • Organised
  • Great sense of humour
  • Outgoing personality


Personal qualities

  • Keen
  • Enthusiastic
  • Driven
  • Confident
  • Out Going Personality

Desired qualifications

Grade A*-C in GCSE English & Maths (or equivalent)

Future prospects

To be decided upon completion of training.

Things to consider

This is a Customer Service /Sales job, you must be confident on the telephone. The wage for Apprentices applies to both time spent on the job plus time spent training.

About the employer

Autoserve Ltd is part of the Aveto Group with 40 years of experience in the motor vehicle industry. As an independent company with no ties to the motor industry we can therefore act impartially on all matters, giving best advice and seeking the very best service level from our suppliers. Customers are provided with a 24 hr 365 day dedicated service manned by our own staff, responding immediately to customers’ needs. Our strategy is to focus exclusively on the needs of our business and private customers. Our staff have many years of technical experience and are professionally qualified in their own field maintain this high level of personal service.




240 Oldbury Road


B70 9BJ

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Training provider

Nova Training

Applications for this apprenticeship are being processed by Nova Training Ltd


Carolyn Marson 07794895870

  • NVQ Level 2 Customer Service Practitioner
  • Functional Skills Maths & English
  • Min 20% OTJT
  • EPA

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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