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Business Administration Apprentice Volvo Training & Development Centre

To provide an administrative support function for the Apprentice Programme & Manager and to provide an Apprenticeship Enrolment service to the Dealer Network for new apprentices and employers.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Jun 2022

Apprenticeship summary

  • Weekly wage

    £192.40 to £380.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday - Friday, 08:30 - 17:30, however, your exact hours will be confirmed at interview.

    Total hours per week: 40.00

  • Expected duration

    18 months

  • Possible start date

    20 Jun 2022

  • Date posted

    10 Feb 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Main Duties, Responsibilities and Key Performance Indicators:

  • Administer the Apprenticeship enrolments on BUD ePortfolio system:

Completion of accurate data inputs for new apprentice starts on the BUD.

BUD ePortfolio Administration & Data Management

Dealer H&S follow-ups and recording

  • Support and communicate accurately and in a timely manner, course joining instructions and accommodation and transportation bookings for learners attending training when needed
  • Provide support on enquiries from the apprentice programme staff, programme management and academy staff as and when required
  • Provide programme performance and data management / reports to both the apprentice programme management
  • Contribute to the quality improvement of apprentice enrolment and programmes through on-going involvement
  • Accurately create, distribute and process early leaver documentation and learner files in a timely manner
  • Undertake learner file audits in on a perpetual cycle basis
  • Provide support to the programme to carry out rectification work on learner file issues raised at self-audit.
  • Feedback to the programme managers the findings of the audit of learner files.
  • Support the Recruitment & Marketing Manager in the delivery of the Apprenticeship Programme Recruitment & Selection Service.

All other general administrative and welfare responsibilities as required

Requirements and prospects

Desired skills

  • Proactive approach to work
  • Ability to prioritise a varied and challenging workload
  • Excellent time-management skills
  • Good people and customer service skills
  • Strong work ethic
  • Confident, articulate and professional telephone manner
  • Good IT skills and experience of working with MS Office packages
  • Well organised
  • Administrative experience

Personal qualities

  • Willingness to learn
  • Team working/working with others
  • The motivation for the role/automotive and engineering interest
  • Personal responsibility and career ownership
  • Problem-solving

Desired qualifications

  • Customer Service or Administration Experience
  • Grade 4/C or equivalent in maths and English
  • Recruitment experience
  • Training administration background
  • Aptitude for social media
  • Motor industry experience
  • Driving licence

Future prospects

There are lots of opportunities to develop your career within our expanding business. Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry-recognised qualification.

This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.

About the employer

From the very outset Volvo Cars has been a brand for people who care about the world we live in and the people around us. We have made it our mission to make life easier, better and safer for everyone.


Volvo Training & Development Centre


Prospect Way


NN11 8QN

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Training provider


Applications for this apprenticeship are being processed by Volvo Training & Development Centre


Calex UK LTD

Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)

Our apprenticeship programme is an excellent way of ensuring we have high-quality people working within our business. We're looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.

The Programme typically lasts between 18- and 20-months dependant on the career path chosen and you'll achieve a nationally recognised qualification.  We will support you to gain your functional skills if you require them in maths and English.

Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Jun 2022