Administration /Customer Support Apprentice FALCON ACCOUNTANCY SERVICES LIMITED
Taking care of the Administration/Customer Support, registration, onboarding, of new contractors and employees in a busy business contracting and payroll organisation.
Closing date: 26 Jun 2022
Apprenticeship summary
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Weekly wage
£196.87
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Working week
Monday to Friday, 09:00 - 17:00.
Total hours per week: 37.50
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Expected duration
12 months
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Possible start date
27 Jun 2022
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Date posted
03 Feb 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001816720
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Positions
1 available
A fantastic opportunity to join an extremely busy contracting and payroll company as part of a young, enthusiastic and friendly team.
Taking care of the Administration, registration, onboarding, of new contractors and employees in a busy business contracting and payroll organisation. Managing the incoming complex emails and telephone calls on a daily basis, ensuring clients and contractors get the best customer service.
Working within payroll you will learn all that is needed to get new workers set up and paid for the first time. You will be responsible for sourcing many different documents from many new contractors. These will then need to be checked and entered in several different systems to ensure that everyone is paid in an accurate compliant and timely manner. This can sometimes be a bit of a mad rush up to a payment last thing on a Friday!
Requirements and prospects
Desired skills
- Basic PC skills (Word Excel) required
- Good written and verbal communication skills
Personal qualities
- Punctual
- Reliable
- Team player
- Good attention to detail
- A good listener and able to follow instructions
- Willing to learn new skills
Desired qualifications
GCSEs at grades D/3 or above (or equivalent) in maths and English.
Future prospects
Excellent opportunity to become a valued member of the Falcon Team with an opportunity to move into either compliance payroll or sales.
Things to consider
Please note that interviews may take place before the vacancy close date and the successful applicant may start before the advertised start date. Please apply early.
It is important that you check your travel to and from their office as you will be asked. Their postcode is LS10 1JF, but they are situated in Leeds Centre. Please check their location.
About the employer
Falcon Contract has the expertise, processes and procedures to help agencies maximise margins, contracting, employment and payroll
Employer
FALCON ACCOUNTANCY SERVICES LIMITED
Address
Unit 17
Dock Street
Leeds
LS10 1JF
Training
Training provider
LEARNING INNOVATIONS TRAINING TEAM LIMITED
Applications for this apprenticeship are being processed by Learning Innovations Training Team Limited
Contact
Steve Marshall 0791 8723 685 smarshall@learninginnovations.co.uk
Level 2 Customer Service Practitioner apprenticeship standard, which includes:
- Level 1/2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
- Company in-house training supported by a trained team
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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