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Telemarketing Customer Service Practitioner K.M.B. TELEMARKETING LIMITED

A lucrative Apprenticeship opportunity has risen with K.M.B Telemarketing. Successful candidates will learn every aspect of customer service within a tele-sales role. To professionally sell K.M.B services, and products through a portfolio of established hot leads and enquiries through tele-sales. Ideal applicants must have a passion for sales.

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Closing date: 22 Jul 2022

Apprenticeship summary

  • Wage

    Competitive salary

  • Working week

    Mon-Thurs 8.30-4.40

    Total hours per week: 30.00

  • Expected duration

    12 months

  • Possible start date

    23 Jul 2022

  • Date posted

    26 Jan 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001812552

  • Positions

    3 available

A basic salary of national minimum wage for an Apprentice (£4.30 ph) will be given, however an  incredible commission structure is available dependent on targets hit. If target for the day is 3 sales and candidate hits 3 sales (100% of target) then £100 commission per day will be added to wage. This is a very exclusive opportunity for a young apprentice to learn all aspects of a sales consultant whilst having an incredible earning opportunity. 

Candidates will be given full training and briefing of all clients and the objective at hand. The successful apprentice will be working as part of a team but will be independently driving their own daily targets. 

The ideal apprentice will be out-going, able to think on your feet, logical, a confident talker, able to follow instructions, has a polite telephone manor, ambitious and would like to pursue a career in a sales environement whilst having a fantastic earning oportunity. 

K.M.B is willing to increase the basic salary for apprentices that hit targets regularly. 


Requirements and prospects

Desired skills

  • Excellent verbal skills
  • Must be computer literate

Personal qualities

  • Punctual
  • Able to adapt to change within a fast-paced work environment
  • Self-motivated
  • Must have a confident and professional, yet friendly telephone manner
  • Ambitious 
  • Has a good tone/pitch on telephone
  • Logical thinker
  • Able to think on your feet

Desired qualifications

  • GCSE 8-4/A-C Grades (or the equivalent) are an advantage.

Future prospects

  • Full time employment with company 
  • Possibility to become and Telemarketing Executive 

Things to consider

  • Employer has specified no leggings or trainers are permitted as work attire. 
  • This is a very lucrative opportunity with the chance to make a lot of extra money on top of your basic salary. Successful apprentices will need to be aware this role is very target focused, and K.M.B will do everything to support you and help train you to get to the desired level. 

About the employer

‘Our people are our business’ and we take great pride in the culture we have created. It is no coincidence that we have long-standing staff and long-standing clients. Our passion to make a difference is what drives us and we want all of our clients to feel like they are part of the KMB family.   

We have four key principles that are at the heart of everything we do; CONNECT, WIN, GROW, RETAIN. Each of these are applied to all aspects of what we do including telemarketing, training and inbound services. 

Employer

K.M.B. TELEMARKETING LIMITED

Address

KMB House

Secure Hold Business Centre

Studley Road

Redditch

B98 7LG

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Training

Training provider

Nova Training

Applications for this apprenticeship are being processed by Nova Training Ltd

Contact

Sophie Faulkner 07985328312 sophie.faulkner@novatraining.co.uk

  • Full training will be given on site.
  • A script/pitch will be given to new staff before finding your own flair 
  • Briefing on clients
  • Training on operating internal CRM system 
  • Customer Service Practitioner - level 2 standard
  • Functional Skills (If needed)
  • 20% off the job training

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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