Retail Assistant Apprentice Love Shopping Direct Ltd

To offer support and assistance in the Retail department

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Closing date: 10 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Friday 9.00am till 5.00pm

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    18 Sep 2017

  • Date posted

    27 Jan 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available


Duties will Include:


  • Dealing with face to face customers
  • Dealing with phone calls and email enquiries
  • Dealing with complaints
  • Using computer systems

Requirements and prospects

Desired skills

  • Competent in using Microsoft Packages

  • Confident when speaking to people over the telephone and face to face

  • Good organisational skills

  • To be able to prioritise workloads

  • Good written communication skills

  • Must be presentable

Personal qualities

  • Loyal

  • Committed

  • Hard working

  • Enthusiastic

  • Team Player

  • Good time keeping

  • Keen to take on responsibility

  • Willingness to learn new skills either through external training or on the job

Qualifications required

Good level of English and Maths at grades C or above or equivalent

Future prospects

Progression to full time role if the candidate is committed to role.

Things to consider

Some weekend work is required as the business is open 7 days per week From 1st October 2016 The National Minimum Wage (NMW) rate for apprentices is £3.40 per hour. From April 2017 this rises to £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

Supplier of electrical goods to trade and business customers.


Love Shopping Direct Ltd


97 Walsall Road

Perry Barr


B42 1TX

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Training provider

Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role.


In addition, training will also be provided towards the Apprenticeship in Retail Level 2 through in house delivery.


The Retail Level 2 consists of the following:


Level 2 NVQ in Retail

Technical Certificate

Employment Rights and Responsibilities (ERR)

Functional Skills in Literacy and Numeracy and ICT

Apprenticeship framework


Training provider


Applications for this apprenticeship are being processed by Babington Business College


Bernadette Stone 01332 345450

Before you apply

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Closing date: 10 Sep 2017