Customer Service Apprenticeship FOUNDRY GYM (2013) LTD
The successful candidate will be polite, presentable with a friendly nature. Various duties to include meet and greeting customers and members, answering telephone and administrating memberships.
Closing date: 03 Jun 2022
Apprenticeship summary
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Weekly wage
£144.30
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Varying shifts starting from 6.00am - 12.00pm or 12.00pm - 6.00pm or 4.00pm - 10.00pm (Maximum 30 hours per week)
Total hours per week: 30.00
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Expected duration
53 weeks
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Possible start date
06 Jun 2022
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Date posted
17 Jan 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001810431
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Positions
2 available
- Answering telephone calls
- Dealing with queries
- Issuing memberships
- Up-selling merchandise to customers
- Ensuring that the gym is kept tidy
- Ensuring cleaning tasks are completed
- Providing excellent customer service
- Cash handling
- Inductions of new gym members
- Selling of products such as protein and merchandise
Requirements and prospects
Desired skills
- A positive attitude
- Good communication skills
- Well organised
- Professional
Personal qualities
- Friendly
- Flexible
- Approachable
- Be polite
- Presentable
Desired qualifications
Maths and English at GCSE 2-9 or Functional Skills level 1 desired but not essential
Future prospects
Full time positions will be made available for the right candidate after successful completion of the apprenticeship.
Things to consider
Please do not apply to the company directly as any applicants made directly will be discarded.
About the employer
This is a 24 hour gym, that offers customers no contracts, pay as you go services and excellent equipment. The team offer fantastic customer service and work with Hammer Strength affiliated training centre to ensure they offer their customers the best guidance and advice.
Employer
FOUNDRY GYM (2013) LTD
https://www.foundry-gym.co.uk/
Address
83 High Green
CANNOCK
WS11 1BJ
Additional location information
Training
Training provider
JUNIPER TRAINING LIMITED
Applications for this apprenticeship are being processed by Juniper Training Ltd
Contact
Harrison Baker 07923 209240 harrison.baker@junipertraining.co.uk
- Customer Service Practitioner Level 2
- Functional skills if required
All training will be provided whilst in work, various workshops will also be arranged at a Juniper site.
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
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