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Customer Service Apprenticeship FOUNDRY GYM (2013) LTD

The successful candidate will be polite, presentable with a friendly nature. Various duties to include meet and greeting customers and members, answering telephone and administrating memberships.

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Closing date: 03 Jun 2022

Apprenticeship summary

  • Weekly wage

    £144.30

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Varying shifts starting from 6.00am - 12.00pm or 12.00pm - 6.00pm or 4.00pm - 10.00pm (Maximum 30 hours per week)

    Total hours per week: 30.00

  • Expected duration

    53 weeks

  • Possible start date

    06 Jun 2022

  • Date posted

    17 Jan 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001810431

  • Positions

    2 available

  • Answering telephone calls
  • Dealing with queries
  • Issuing memberships
  • Up-selling merchandise to customers
  • Ensuring that the gym is kept tidy
  • Ensuring cleaning tasks are completed
  • Providing excellent customer service
  • Cash handling
  • Inductions of new gym members 
  • Selling of products such as protein and merchandise 

Requirements and prospects

Desired skills

  • A positive attitude 
  • Good communication skills
  • Well organised
  • Professional

Personal qualities

  • Friendly
  • Flexible
  • Approachable
  • Be polite 
  • Presentable 

Desired qualifications

Maths and English at GCSE 2-9 or Functional Skills level 1 desired but not essential 

Future prospects

Full time positions will be made available for the right candidate after successful completion of the apprenticeship. 

Things to consider

Please do not apply to the company directly as any applicants made directly will be discarded.


About the employer

This is a 24 hour gym, that offers customers no contracts, pay as you go services and excellent equipment. The team offer fantastic customer service and work with Hammer Strength affiliated training centre to ensure they offer their customers the best guidance and advice. 

Employer

FOUNDRY GYM (2013) LTD

Address

83 High Green

CANNOCK

WS11 1BJ

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Additional location information

Unit 2 & 3, 87 High Green.

Training

Training provider

JUNIPER TRAINING LIMITED

Applications for this apprenticeship are being processed by Juniper Training Ltd

Contact

Harrison Baker 07923 209240 harrison.baker@junipertraining.co.uk

  • Customer Service Practitioner Level 2
  • Functional skills if required

All training will be provided whilst in work, various workshops will also be arranged at a Juniper site.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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