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Apprentice Sales Advisor - Retail New Look Retail Group Limited

Do you want to inspire others to look and feel good in their clothing? Do you want to be an ambassador for a large retail brand? All whilst gaining a qualification? New Look want you! As Sales Advisor with New Look you will work with your Management team to implement the ultimate shopping experience for our customers.

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Closing date: 27 May 2022

Apprenticeship summary

  • Weekly wage

    £180.38

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Days and shifts to be confirmed. Shifts will be across weekdays, weekends and bank holidays.

    Total hours per week: 37.50

  • Expected duration

    12 months

  • Possible start date

    30 May 2022

  • Date posted

    17 Jan 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001810002

  • Positions

    1 available

Main duties to include:

  • Greet customers who enter the store
  • Answer queries and handle customer complaints, sending them to management if necessary
  • Deal with customer refunds
  • Receive, process, and organise deliveries
  • Process cash and card payments
  • Assist customers with their needs
  • Ensure your workspace remains clean
  • Put up signage relating to exclusive offers and discounts
  • Keep an eye out for shoplifters and stolen credit cards
  • Ensure the shelves are stocked

Requirements and prospects

Desired skills

  • Every single person makes New Look the incredible place it is, and together we’re unstoppable
  • You are someone who expresses your style your way with an attention for the latest trends, who champion our customers to express their own unique style
  • You will be passionate about service and your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager

Personal qualities

  • Understand the importance in customer service
  • Presentable
  • Strong work effort
  • Working as a team

Desired qualifications

  • GCSE's at grades D/3 or above (or equivalent) in maths and English

Future prospects

  • At New Look we take pride in career progression, offering internal promotions to candidates who are ready to step up the career ladder

Things to consider

  • We also offer a huge staff discount of 40%, holiday days and access to our New Look Rewards which include some amazing discounts across a number of different businesses
  • Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week)
  • This is a full-time position with 20% off the job training where you will focus on your studies. You may be required to work late evenings when the store is open later or for stock takes

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates


About the employer

At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way!

In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be the most loved and trusted high street retailer and bring some much needed fun back to the high street.

Every person makes New Look the incredible place it is to work, and together, we’re unstoppable. Within our buzzing environment all our talented people work hard but we ensure some fun is thrown in too!

Fashion is personal and we want everyone to celebrate self-expression, helping our customers to look good, feel great and express themselves with fashion.

At New Look we spend our days working to improve the way we do business, our only rule is that there are no rules and we want people who can make a difference, think big, think brave and aren’t afraid to make mistakes.

Employer

New Look Retail Group Limited

Address

1 Eastbrook Mall

The Broadway

Bradford

BD1 1AF

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Additional location information

12 Eastbrook Mall The Broadway, Bradford, BD1 1AF, United Kingdom

Training

Training provider

BABINGTON BUSINESS COLLEGE LIMITED

Applications for this apprenticeship are being processed by Babington Business College

Contact

Georgina Templeton 07741 306144 georgina.templeton@babington.co.uk

Level 2 Retailer Apprenticeship Standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Retailer

Level 2 (GCSE)


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