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Level 2 Customer Service Apprenticeship Stas Trailers

The role requires working alongside their established team, they are looking for someone who possess excellent interpersonal skills combined with a friendly, “Can-do” attitude and an eagerness to learn, your role will be providing support with customer enquiries, orders, finance and general office duties.

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Closing date: 31 Aug 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Thursday 8:30 - 17:00 Friday 08:30 - 15:00

    Total hours per week: 35.50

  • Expected duration

    15 months

  • Possible start date

    01 Sep 2022

  • Date posted

    05 Jan 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

To provide general office support, this is a varied role and will include the following tasks.

  • Taking incoming calls confidently and fluently
  • Interacting with suppliers and customers alike – verbally/electronically & face to face
  • Communicating fluently with all colleagues
  • Receiving email enquiries and responding accordingly
  • Using a computer system to track the progress of orders
  • Organising and updating marketing for the business e.g Facebook
  • Processing orders to be sent out by courier e.g. parts
  • Providing admin support when required
  • Reception duties/meeting and greeting customers
  • Covering 3 depts – Sales/Parts/Accounts
  • Daily use of MS products excel/word/outlook
  • Daily use of Sage accounts software
  • Import procedures & admin
  • Stock takes & product knowledge
  • Working within a small, passionate and supportive team

STAS are part of a larger European Group with opportunities come up to travel to Belgium to visit the plant where the trailers are made and distributed so a passport would be something that if you did have you would need to apply for.

Please note that the closing date for this vacancy is at the employers’ discretion and is subject to change. If this vacancy has been filled, we will endeavour to support you in finding alternative vacancies.

Requirements and prospects

Desired skills

  • Must be able to use Microsoft Office
  • Driver would be preferred

Personal qualities

  • Good Phone Manner
  • Bubbly Personality
  • Well Presented
  • Work well in a team

Desired qualifications

  • Maths and English at 4-9 or A*-C or equivalent 

Future prospects

  • As the business is growing in the UK, we are looking for someone that is an all rounder who can then decide which side to the business they would like to work in, opportunities are available for progression. Family driven values, incredibly supportive, opportunity for further training for the right person

Things to consider

  • Must have a passport as you may be asked to travel aboard with the team
  • Possibilities to work remotely

About the employer

STAS Trailers Limited are the UK’s sole supplier of new STAS trailers in the UK. They are specialists in the manufacture and supply of Moving Floor and Tipper Trailers throughout the UK and Europe.
STAS trailers have unrivalled build quality and outstanding residual values. They supply the key industries of Build, Recycling and Agriculture.


Stas Trailers


Unit8, Laneside



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Training provider


Applications for this apprenticeship are being processed by Blackburn College


The Apprenticeship Team 01254 292500

  • Customer Service Practioner Level 2 Apprenticehip Standard
  • Functional Skills maths & English

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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