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Apprentice Hospitality Team Member MOSS AND MOOR LIMITED

An an excellent opportunity at the purposeful, value-led, independent and family-owned business for an Apprentice Hospitality Team Member. This is a fantastic opportunity for the right candidate.

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Closing date: 30 Oct 2022

Apprenticeship summary

  • Weekly wage

    £200.00

  • Working week

    5 days over 7 days on a rota TBC

    Total hours per week: 40.00

  • Expected duration

    16 months

  • Possible start date

    07 Nov 2022

  • Date posted

    16 Dec 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001800576

  • Positions

    1 available

No experience necessary as this role involves onsite training and attending college one day per week.

Duties include:

  • Provide exemplary customer service
  • The ability to go the extra mile for our customers and their needs
  • Taking orders, handling payments
  • Serving drinks and food to customers
  • Clearing and cleaning tables
  • Adhering to standards of service set out by the front of house team

You must have:

  • Has a positive, can-do attitude
  • Works well in a busy, fast paced environment
  • Willingness to learn
  • Demonstrate knowledge on food safety and hygiene

Requirements and prospects

Desired skills

  • Good communication skills

Personal qualities

  • Beyond skills we are looking for a person with heart and personality who has a real passion for hospitality, who wants to successfully grow & learn within the industry and has a can-do attitude
  • Willingness to learn, enthusiastic and trustworthy

Desired qualifications

  • GCSE maths, GCSE English (or equivalents)

Future prospects

Progression for the right person.

Things to consider

Please review the current Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

About the employer

We are a purposeful, value-led, independent and family-owned business with an aim to ‘Grow Together’. The Moss & Moor experience has been purposefully designed to be inclusive for all: an uplifting environment for the wellbeing of everyone.

Employer

MOSS AND MOOR LIMITED

Address

Coutances Way

Ilkley

LS29 7HQ

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Training

Training provider

Luminate Education Group

Applications for this apprenticeship are being processed by Leeds City College

Contact

Leeds City College 0113 284 6464 apprenticeships@leedscitycollege.ac.uk

Level 2 Hospitality Team Member.

15 MONTHS.

  • Using clear and engaging communication
  • Perform activities to positively promote business and sales
  • How to handle payments, transactions, stock and packaging to minimise financial loss
  • Preparing and organising own work load
  • Promoting unique selling points of the business
  • Using technology in line with business need
  • Contributing in meetings
  • Work in a way that minimises the negative effects on the environment

Apprentices will also need to choose a specialism that fits within their job role, including: Food and Beverage Service, Alcoholic Beverage Service, Barista, Food Production, Concierge and Guest Services, House-Keeping, Reception, Reservations, Conference and Events Operations.

Delivery Method:

This apprenticeship will be delivered through a mixture of a day release in college and work-based learning. Successful candidates will attend our Printworks Campus once a week to learn the skills/ knowledge required to be successful within this role. They will also receive a visit once a month in their place of work from their assessor, where delivery will take place on a one to one basis.

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

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