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Customer Service Specialist Level 3 Apprentice LINSCO RECRUITMENT LIMITED

An exciting opportunity has arisen for a self-motivated individual with customer facing or telephone experience to join a fast pace team in Nottingham city centre. The role is to predominantly resource the trades and labour sector for various temporary vacancies using varying methods.

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Closing date: 30 May 2022

Apprenticeship summary

  • Weekly wage

    £180.38

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 8.00am - 5.30pm

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    06 Jun 2022

  • Date posted

    01 Dec 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001797821

  • Positions

    1 available

Job Duties:

  • Answering incoming calls 
  • Inputting client data to our bespoke IT system
  • Calling through database of clients for specific job vacancies
  • Close relationships with the consultants
  • Advertising jobs on various platforms (social media, websites)
  • Working with the team to fill various vacancies
  • Chasing compliance checks with clients (ID, references, and bank details)

What we can offer you:

  • Company incentives
  • Competitive salary
  • Progression within the company. Lots of opportunities across the business

Requirements and prospects

Desired skills

  • Excellent IT skills, including a good knowledge of Microsoft Word and Excel
  • Excellent communication skills, both verbal and written
  • Excellent attention to detail while working to tight deadlines
  • Ability to build good working relationships with members of the team and employees
  • Ability to work proactively and with a can do attitude
  • Ability to work effectively on your own initiative or as a part of a team, You must enjoy and thrive working within a close knit team

Personal qualities

  • To ensure that personal conduct is at all times of a manner that reflects the department and company favourably and that a presentable appearance is maintained at all times
  • Ability to work in a secure and confidential manner which is required with a HR department
  • Committed to completing your studies
  • You must be a motivated and driven individual - The role is based within in team but personal call targets will be in place

Desired qualifications

English and maths, GCSE Grades 9-4/A*-C or equivalent though not essential as training will be provided.

Future prospects

This Apprenticeship position is with the view to supporting you in your development to secure a permanent role with the organisation at the end of your Apprenticeship training.

About the employer

Still running as a privately owned construction recruitment business since inception in 1978, we are regularly asked by national contractors and clients to help with their recruitment demands every day.

We aim to nurture long-term business relationships; we see no point in securing in business that only leads to short-term financial gain. We will always advise our clients if a certain position is going to be difficult for us to fill. Honesty is the best approach and transparency on how we do it sets us apart from our competition.

Linsco provide a full recruitment practice. As well as our long-standing reputable contract labour service, we can provide a confidential search and select process to find the right candidate for your outstanding commercial and construction vacancies.

Employer

LINSCO RECRUITMENT LIMITED

Address

37

Stoney Street

Nottingham

NG1 1LS

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Training

Training provider

Prostart Training

Applications for this apprenticeship are being processed by Prostart

Contact

Nina Ricci 01159468182 NinaRicci@ProstartUk.co.uk

The successful candidate will complete a Level 3 Customer Service Specialist apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)

Knowledge-based off the job training will take place during the 18 months of the Apprenticeship at Prostart Training’s registered training facilities and the workplace.

Any other duties which may be required from time to time, as discussed and agreed with the Line Manager.

Apprenticeship standard

Customer service specialist

Level 3 (A level)

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