Apprentice Telesales Executive KENT TELECOMS LIMITED

Working For a B.T Reseller based in Maidstone town in a fun and vibrant office. We have a vacancy available for telesales positions situated in Maidstone town centre. Full training will be provided you will be working with a fun outgoing team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Sep 2017

Apprenticeship summary

  • Weekly wage

    £122.50

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Friday. 35 hours per week.

    Total hours per week: 35.00

  • Apprenticeship duration

    18 Months

  • Possible start date

    01 Oct 2017

  • Date posted

    24 Jan 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC091035335

  • Positions

    1 available

About the Job Role:

We have 2 Vacancies available for telesales positions situated in Maidstone town centre. Full training will be provided you will be working with a fun outgoing team.

  • Contact businesses and private individuals by telephone to promote products and services.
  • Solicit orders for goods and services over the telephone.
  • Explain the product or service to potential customers.
  • Deliver scripted sales pitch to the customer.
  • Adjust scripted sales pitch to meet needs of specific individuals.
  • Provide pricing details.
  • Handle customer questions.
  • Obtain customer information including names and addresses.
  • Record customer details including reaction to the product or service offered.
  • Receive orders over the telephone.
  • Input order details into the computer system.
  • Record customer details and details of transaction.
  • Obtain contact details of potential customers from sources including telephone directories and purchased lists.
  • Schedule appointments for sales staff to meet prospective customers.
  • Conduct customer and marketing surveys.
  • Answer telephone calls from potential customers who are responding to advertisements.
  • Contact customers to follow up on initial interaction.

Requirements and prospects

Desired skills

Basic computer skills. Good communicator. Negotiation skills.

Personal qualities

Open minded and willing to learn. Punctual. Confident communicator.

Qualifications required

5 x A*to C GCSE grades including Maths and English or equivalent.

Future prospects

Going on to a team leader/ management role.

Things to consider

Office based, product knowledge. Telesales role.

About the employer

B.T Reseller Based In Maidstone East.

Employer

KENT TELECOMS LIMITED

Address

28-30 Union Street

Maidstone

Maidstone

ME14 1ED

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Training provider

Level 3 Sales and Telesales

Apprenticeship framework

Sales and Telesales

Training provider

MID-KENT COLLEGE

Applications for this apprenticeship are being processed by Mid Kent College of H & FE

Contact

Jayne Jordan


Employer's Application Instructions

MidKent College JobShop invites you to apply for the vacancy detailed above by using the below "Apply" link. At the JobShop, we use CVMinder to manage all of our jobs securely. Select "Apply" to continue. Once completed, your application status may be reviewed in your secure, personal CVMinder account at www.cvminder.com/candidates.


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Sep 2017