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Stock & Fulfilment Administrator Apprentice Complete Business Solutions

Supporting the Stock & Fulfilment co-coordinators to ensure goods for customer orders are placed, fully received, due dates updated and offer alternatives as appropriate, providing an essential link between Customer Service, Sales and the Branch Operation and Group Stock Control, additionally supporting in the processing of non-standard orders.

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Closing date: 07 Feb 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    8.30am - 5.30pm Mon - Fri

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    14 Feb 2022

  • Date posted

    17 Nov 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Duites to include:

  • Placing and managing orders for customer requirements
  • Tracking and expediting the delivery of these
  • Processing supplier returns and liaising with accounts on the actions
  • Liaising with stock control on changes on customer requirements and local trends
  • Processing bespoke customer requirements, and supporting the operations team, such as the allocation of goods etc.
  • Working alongside Customer Service, Sales and Stock control on business projects

Requirements and prospects

Desired skills

  • Excellent communication skills, both written and verbal, with the ability to compose emails to consumers
  • An aptitude for thinking on your feet and problem solving
  • Outstanding customer service skills
  • To have a friendly and professional telephone manner along with the confidence to talk to various consumers
  • To have competent computer skills including sound knowledge of Microsoft Office Programmes (e.g. Microsoft Office Excel, Outlook, etc.)
  • To have the ability to multi-task, organise and prioritise

Personal qualities

  • A positive and co-operative attitude and a strong will to succeed
  • The ability to blend with others to form a strong team
  • The ability to grasp a high level of detail
  • The ability to create, or challenge ideas
  • The ability to build and manage relationships with external and internal customers

Desired qualifications

  • Maths, English, and IT GCSE grade C/4 or above or equivalent desirable

Future prospects

  • Possible progression

About the employer

Complete began as a bookstore in 1890, and from their humble beginnings, they have grown to become one of the UK’s leading providers of business supplies and services based across 19 locations


Complete Business Solutions


17-20 Galowhill Road

Brackmills Industrial Estate



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Training provider


Applications for this apprenticeship are being processed by BABINGTON BUSINESS COLLEGE LIMITED


Jamie Dobson

Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role. All apprentices are required to complete and evidence 20% of the job learning whilst on their apprenticeship.

In addition, the apprenticeship will be delivered primarily on our online platform, Babington Online and you will receive full support from our dedicated team of Training Advisors via workshops, webinars, and regularly scheduled reviews, conducted by Skype and/or Phone.

Our Business Administration Level 3 Programme consists of the following:

  • Business Administration Level 3 Apprenticeship Standard
  • Functional Skills in Literacy and Numeracy Level 2
  • End-point Assessment conducted by an external provider (Presentation or project, interview, and knowledge test)

The end-point assessment is designed to enable apprentices to demonstrate that they are fully conversant in the skills knowledge and behaviours expected of individuals at this level.

It is designed to provide assessors with a holistic view of the apprentice, and to allow them to assess to what extent the apprentice meets or exceeds the apprenticeship standard.

Apprenticeship standard

Business administrator

Level 3 (A level)

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