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Contract Administrator Apprentice Frank Recruitment Group Ltd

As a Contract Administrator you will provide administrative support to our Client Management, Strategic Alliance Teams and Front Office sales teams. You will be responsible for the end to end administrative tasks and compliance validations pertaining to all placements closed by these Global teams.

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Closing date: 20 Jun 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday. Shifts TBC.

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    27 Jun 2022

  • Date posted

    27 Oct 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Daily responsibilities will include but not be limited to:

  • Administer contracts via DocuSign
  • Validation of all candidate documents submitted during onboarding; Ensuring FRG is fully compliant with all country requirements, wherever our candidates may be working
  • Data entry to maintain our internal CRM, accounting and timesheet systems
  • Provide quality customer service to sales teams, clients and candidates
  • Working with external vendors to assist candidates who need to apply or renew required documents, policies, registrations etc as identified via onboarding
  • Assist with processing of candidate background checks and drug screenings; ensuring that all pre placement requirements and qualifications are met, in line with client contractual requests
  • Maintain database of signed client & candidate contracts and work closely with our Legal Department to manage requests and updates to client and candidate agreements
  • Work collaboratively with Sales teams to ensure all issues are resolved
  • Support and suggest process improvements to assist the Support and Sales teams
  • Other ad hoc duties and projects as required within the role

Requirements and prospects

Desired skills

  • Proficient in Microsoft Excel
  • Ability to work well independently
  • Strong oral and written communication skills
  • Strong follow up skills
  • Reliable and punctual
  • Ability to make rational decisions independently

Personal qualities

  • Confidence, as will be communicating with other countries as part of role.
  • Strong attention to detail
  • A positive attitude and the ability to put your emotions aside during stressful / high-pressure situations
  • A professional demeanor
  • Problem solving – takes a systematic approach to solving problems rather than reacting to symptoms
  • A desire to take ownership and make a positive impact

Desired qualifications

  • No experience required – full training provided
  • The ideal candidate will have a minimum of 5 GCSEs, or equivalent, at grade 4/C or above in Maths and English
  • Please note that level 2 adult literacy and level 2 adult numeracy will not be accepted.  This is due to the apprenticeship certificate awarding body’s requirements

Future prospects

  • An excellent opportunity to progress in a team of colleagues and learn several aspects of the business 
  • This is more than an administration role, it is a route into contracts.

Things to consider

  • A candidate’s successful application will lead to an interview and assessment with Tyne North Training and could lead to the potential of an interview with the prospective employer

About the employer

The Frank Recruitment Group (FRG) is an award-winning, market leader across the global for technology recruitment. In less than 10 years, we have successfully established ourselves as the go-to global provider for talent in cloud technology. Through our stable of trading brands, we focus on niche product led markets exhibiting strong growth and supply shortages where we have become the undisputed recognized brand leader. 

Our distinct brands — Nigel Frank, Mason Frank, Churchill Frank, Washington Frank, Anderson Frank, Nelson Frank, Pearson Frank, Jefferson Frank and FRG Technology Consulting - deliver the very best Microsoft technology, Salesforce, Big Data, ERP, AWS, NetSuite and Java professionals to vendor channel partners, SME's and Enterprise's across the globe. Operating out of multiple strategically placed offices in the EMEA (Newcastle, London, Berlin, Cologne, Barcelona, Amsterdam, Warsaw), USA (New York, Philadelphia, Dallas, Denver, Phoenix, San Francisco), APAC (Singapore, Melbourne), we have developed dominant positions within our markets driven by our 1,200+ industry specialist employees who have transformed the recruitment landscape.

We have recently received a majority investment from TPG Growth, who count Uber, Airbnb and Spotify amongst its investment portfolio, it has enabled us to rapidly scale and continue our global expansion. 



Frank Recruitment Group Ltd


St. Nicholas Building

St. Nicholas Street

Newcastle upon Tyne


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Training provider


Applications for this apprenticeship are being processed by Tyne North Training Ltd


Niamh Jones 0191 262 6860

Level 3 Business Administrator Apprenticeship Standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Business administrator

Level 3 (A level)

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