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Apprentice Account Manager Bbx Exchange Ltd

The objectives of an Account Manager (AM) has four main functions. To Communicate, Educate and act as a Sales and Purchasing Manager. These are to be carried out while representing BBX in a professional manner at all times and work with the Trading Manager on personal performance and team goals.

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Closing date: 07 Feb 2022

Apprenticeship summary

  • Weekly wage

    £172.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    8:30am – 5:30pm Monday – Friday

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    14 Feb 2022

  • Date posted

    29 Oct 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001782266

  • Positions

    1 available

The objectives of an Account Manager (AM) has four main functions. To Communicate, Educate and act as a Sales and Purchasing Manager. These are to be carried out while representing BBX in a professional manner at all times and work with the Trading Manager on personal performance and team goals.

Key responsibilities and accountabilities:

  • To inform clients on the benefits of using BBX to increase sales, improve cash flow and profit­
  • To contact all clients in your base in a pro-active manner (Service Call) on a monthly basis
  • Pro-actively put deals together between clients and to see those deals through to completion
  • Regularly post online client offers and send email promotions
  • Track and monitor new clients through the induction process
  • Maintain a healthy Accounts Receivable by collecting monies due from clients
  • Obtain Referrals, Offers to Supply and Purchase Requests from the client base
  • Know and understand the BBX Pricing Policy
  • Know and understand the Rules of Trading (RTP)
  • Ensure that the clients are adhering to all aspects of the RTP
  • Keep clients’ details on WWM updated regularly
  • Updating deals / new client board
  • To attend weekly and monthly Team Meetings
  • Plan strategy for the month, review trading reports
  • Review next three months of annual card renewals and prepare accordingly
  • To organise and attend BBX events such as trade shows and networking events.
  • To maintain a high work ethic and to focus on team support with all staff


There are four KPI’s that help measure the performance of your client base.

  1. Trade Volume – The sum of all transactions (purchases and sales) your clients make in a month. This indicator measures the revenue generated.
  2. Percentage Traded – The percentage of clients who have traded (made a sale or purchase) in a month. This indicator measures how engaged your client base is.
  3. Percentage of Fees Collected – The amount of fees collected from the revenue generated in prior months. This indicator not only measures how much you earn but how happy your clients are.
  4. Activity - In order to achieve the results both you and the Trading Manger are seeking your activity levels will include the following facets:
  • service calls a day
  • Additional 16 outbound phone calls to clients
  • Book 8 – 12 meetings a month

Over the course of a month every client will have had a prepared service call.  Each year a client will receive at least one visit which will include either an installation pack or an annual review.


Requirements and prospects

Desired skills

The successful applicant must have:

  • Clear and concise written and spoken communication skills
  • Good customer relation skills
  • The ability to be proactive
  • Strong time management and organisational skills
  • Demonstrable customer service and interpersonal skills

Personal qualities

  • Ability to manage multiple tasks and changing priorities
  • Proactive and organised. Enjoys working with people
  • A problem-solver who is self-motivated and flexible
  • A strong team player demonstrating loyalty and commitment to the company, clients, and teams
  • Maintain a high work ethic

Desired qualifications

Ideally have GCSE or equivalent passes in English and mathematics.

Future prospects

Opportunities for personal and professional growth. Room for salary increase following completion of the probation period, 

Things to consider

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

 


About the employer

BBX UK is part of the global operation BBX International. By joining forces with the worlds largest platform, BBX clients in the UK have direct access to tens of thousands of new customers in thirteen different countries. Currently operating in thirteen countries with over 97,000 cardholders and 250 staff.

Employer

Bbx Exchange Ltd

Address

72 Paris Street

Exeter

EX1 2JY

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Training

Training provider

EDUCATION AND TRAINING SKILLS LTD

Applications for this apprenticeship are being processed by Education And Training Skills Ltd

Contact

Ethan Mills 01392445444 Ethan@etsgroup.co.uk

The Business Administrator – Apprenticeship Standard (Level 3) contains the following elements: 

  • Business Administrator On Programme Learning 
  • Business Administrator Knowledge sessions 
  • Functional Skills English Level 2 
  • Functional Skills maths Level 2 
  • Business Administrator Gateway to End Point Assessment 
  • Business Administrator - End Point Assessment

Apprenticeship standard

Business administrator

Level 3 (A level)


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