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Business Administration Assistant Apprentice Fashion Retail Academy

We have an exciting opportunity for a passionate individual to join the Fashion Retail Academy as a Workforce Development Administration Assistant (Apprentice).

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jan 2022

Apprenticeship summary

  • Wage

    Competitive salary

  • Working week

    Monday - Thursday 09:00am - 17:30pm, Friday 09:00am - 17:00pm.

    Total hours per week: 37.00

  • Expected duration

    12 months

  • Possible start date

    31 Jan 2022

  • Date posted

    21 Oct 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Key accountabilities:

  • Provide seamless administrative and operational support to the Head of Workforce Development and wider Department
  • Collaborate with the Apprenticeship Delivery Team to support with the development of new programmes and new business opportunities
  • Proactively manage workload to meet personal targets

Key responsibilities: 

  • Provide administrative support and organisation to ensure the smooth day-to-day running of the Workforce Development Department
  • Support with B2B marketing activities including events, email campaigns and online content
  • Maintain customer-facing marketing materials such as pitch decks and information packs, ensuring all information is accurate and up-to-date
  • Provide a proactive and customer-focused service for the Department with internal and external partners
  • Organise and maintain the Business Development CRM, databases, e-files and records and ensure they are accurate and up to date at all times
  • Act as the primary point of contact for any queries for the Department, answering email enquiries and telephone calls in an efficient and timely manner and flag any queries with the Head of Workforce Development as appropriate
  • Effectively ensure tasks are progressed within set timescales
  • Collaborate wider FRA teams as required to support the day-to-date running of the academy
  • Undertake and support with any other duties, which may reasonably be allocated, as needed

Requirements and prospects

Desired skills

  • Excellent customer service skills
  • Excellent organisational skills, ability to maintain clear and accurate records and e-files and collate and organise data
  • Ability to multi-task, prioritise and manage time effectively
  • Good IT skills
  • Excellent communication and people skills
  • Good literacy and numeracy skills
  • Attention to detail

Personal qualities

  • Positive outlook and can-do attitude
  • Warm and friendly personality
  • The ability to use initiative
  • Proactive, self-motivated, flexible – doing what needs to be done and prioritising FRA needs
  • Enthusiastic and have the desire to succeed and develop in the role
  • Commitment to own professional development
  • Commitment to practicing and modelling the FRA’s values

Desired qualifications

  • Minimum of a Grade C/4 in English & maths GCSE (or equivalent)

Future prospects

Depending on the performance of the candidate, there may be a permanent role in our team available.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

For more information please visit:

About the employer

The Fashion Retail Academy (Ofsted outstanding) is a unique, industry led college. Founded by retail giants, we offer a range of exclusive Fashion courses with unparalleled industry involvement to ensure our students gain the skills and contacts needed to successfully progress to employment.

Supported by and working closely with over 130 fashion brands, we offer a wide range of specialist fashion Diploma, Degree and Short courses, many of these exclusive to the FRA, for students of all ages with start dates throughout the year. Our courses are developed to provide our students with a combination of in-depth Fashion Retail knowledge and hands-on practical work experience in the industry.

Most of our full-time courses offer our students a guaranteed work placement with a major high street brand, ensuring our graduates leave with a wide range of skills and experience and the fastest route into work. The FRA works to create the best imaginable learning journey and be at the forefront of delivering a tailored and forward-looking curriculum for every learner.


Fashion Retail Academy



Gresse Street



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Training provider


Applications for this apprenticeship are being processed by Fashion Retail Academy


Martha Kilpatrick 02030403170

  • Training will take place at least one day each month with the Fashion Retail Academy
  • You'll be working towards an accredited Level 3 Business Administrator apprenticeship standard

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jan 2022