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Customer Service Apprentice - LS1050 Amity Ltd

We are looking for a highly motivated and friendly individual who will be providing administration support for the sales department. The successful candidate will receive training, development and the chance to enhance their skills.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: today

Apprenticeship summary

  • Weekly wage

    £150.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday, 09:00 - 17:00 and Friday, 09:00 - 15:45.

    Total hours per week: 35.00

  • Expected duration

    12 months

  • Possible start date

    31 Jan 2022

  • Date posted

    05 Oct 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC091177487

  • Positions

    1 available

Eligibility Criteria:

Do you already hold the same qualification at this level or above? If yes, please call the office on 0114 2635720 to discuss before continuing with the application.

Are you currently working in the same industry sector/ job role as this apprenticeship?  If yes, please call the office on 0114 2635720 to discuss before continuing with the application.

Do you hold GCSEs at grades D/3 or above (or equivalent) in maths and English? If no, please call the office on 0114 2635720 to discuss before continuing with the application.

Can you commit to a full-time apprenticeship for the next 12-18 months? If no, please call the office on 0114 2635720 to discuss before continuing with the application.

Apprenticeship Funding – for eligibility please speak to us directly.

In return you should be well organised, with good communication and keyboard skills, the ability to maintain accurate records, have high attention to detail, an excellent telephone manner and good timekeeping. 

Duties will include:

  • Answering the telephone and directing calls
  • Recording and delivering accurate telephone messages
  • Greeting visitors
  • Dealing with incoming and outgoing mail
  • Handling general customer enquiries via telephone/email/letter
  • Typing letters and quotes
  • Faxing and filing
  • Tea and coffee making
  • General administration duties for the office

Please note due to high volume of applications expected, this post may close before the displayed closing date when sufficient number of applications have been received.

The Source is an equal opportunities employer and positively encourages applications from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


Requirements and prospects

Desired skills

  • Good verbal, written and numeric skills
  • Good timekeeping skills

Personal qualities

  • Committee
  • Motivated
  • Excellent attention to detail
  • Excellent telephone manner

Desired qualifications

GCSEs at grades C/4 or above (or equivalent) in maths and English.

Future prospects

Opportunity for permanent employment for the right candidate upon completion.


About the employer

Amity is a speciality chemical manufacturer with the Head office located in Barnsley with an excellent reputation for product innovation in the aerospace, healthcare, food, and industrial sectors.

Employer

Amity Ltd

Address

Libra House,West Street,Worsbrough Dale

Barnsley

S70 5PG

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Training

Training provider

MEADOWHALL TRAINING LIMITED

Applications for this apprenticeship are being processed by The Source Academy

Contact

Kerry Cook

The successful candidate will study a Customer Service Practitioner Level 2 Standard. This will be aided by an assessor who will carry out all assessments as work-based learning within the workplace.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

Please apply via the following link.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: today