Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Apprentice Retail Pharmacy Assistant - Andrew Bass Pharmacy - Dagenham Andrew Bass

To project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way. Assist all patients and customers with their pharmacy and retail purchases. Assist in the preparation and sale of prescriptions and over-the-counter medicines/appliances and assist with stock.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Feb 2022

Apprenticeship summary

  • Weekly wage

    £204.25

  • Working week

    Monday to Friday - 9am - 6.30pm. Hours to be confirmed. 18+ as over 40 hours per week.

    Total hours per week: 47.50

    (the hours are based on the candidate being over 18)

  • Expected duration

    15 months

  • Possible start date

    11 Feb 2022

  • Date posted

    30 Sep 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001770940

  • Positions

    1 available

You will complete the following:

Retail Level 2 Apprenticeship + 2 GPhC Accredited Courses delivered by the National Pharmacy Association (NPA) Medicines Counter Assistant and Accredited Dispensing Assistant Course.

NPA Courses will commence around 8 weeks after you have been enrolled on the Retail Level 2 Apprenticeship. NPA Courses must be completed within the first 12 months of employment at the Pharmacy.

Your Retailer Level 2 Apprenticeship will be delivered by Qube Learning who are a National Training Provider. As a student within Qube Learning you will have a dedicated Skills Tutor who will visit you every 4 - 6 weeks and deliver a bespoke teaching and learning session.

Your Apprenticeship Training Programme + NPA Courses should be completed in around 15 months. Functional Skills (Maths and English) may form part of your programme.
Vacancy description

Primary Duties:

  • Develop and maintain good customer relations.
  • Answering the branch telephone in a timely manner and dealing with telephone queries.
  • Assist in dealing with any customer complaints.
  • Follow sales procedures when selling to customers.
  • Advise on healthy lifestyles, giving accurate up-to-date information,
  • To assist in the supply of prescribed items as required.
  • Receiving a prescription: check patient€™s signature, check doctor’s signature and check exemption or process prescription charge.
  • Handing out completed, dispensed items as required: check correct medication for correct patient, check exemption or correct charge paid, hand medication to patient where verified.
  • To assist in the sale of over-the-counter medicines.
  • To provide information to customers on symptoms and products.
  • To refer customers to the pharmacist in identified situations prior to any product being sold or action being recommended.
  • To promote and assist in the supply of enhanced, additional and advanced services provided by the pharmacy.
  • To promote and sell the total product range.
  • Effectively working within and alongside the Dispensary team.

Your customer interactions may cover a wide range of situations and can include; face-to-face, telephone, post, email, text and social media.

  • Understanding internal and external customers
  • Building trust with customers
  • Legislation and regulatory requirements
  • Organisational skills
  • Understanding the customers point of view
  • Personal service skills and knowledge
  • Personalised customer service

Requirements and prospects

Desired skills

  • Excellent numeracy and literacy
  • Excellent customer service and communication skills

Personal qualities

  • Motivated and eager to learn.
  • Enjoys meeting people.

Desired qualifications

GCSE Grade C or above in Maths and English (or equivalent qualification)

Future prospects

Progression to Pharmacy Technician


About the employer

pharmacy retail apprenticeship Level 2

Employer

Andrew Bass

Address

1148

Green Lane

Dagenham

RM8 1BP

You must have JavaScript enabled to view a map of the location


Training

Training provider

Qube Learning

Applications for this apprenticeship are being processed by Qube Qualifications And Development Limited

Contact

JustApply

Retail Level 2 Apprenticeship + 2 GPhC Accredited Courses delivered by the National Pharmacy Association (NPA) Medicines Counter Assistant and Accredited Dispensing Assistant Course.

Apprenticeship standard

Retailer

Level 2 (GCSE)


Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Feb 2022