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Advisor Support Apprentice (Business Admin Level 3) Bebbington Brumby Townend Group Limited

An exciting opportunity to join a fast-paced chartered financial planners firm as a Business Administrator. This is the perfect opportunity for those who are interested in administration and who have the drive and desire to assist with the day to day running of the office, support business growth and development. Training is with Babington.

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Closing date: 07 Feb 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday, 9.30am – 4.30pm (30min lunch)

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    14 Feb 2022

  • Date posted

    29 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Duties will include:

  • Perform postal duties
  • Incoming - Scanning on all incoming post and distribute to relevant members of staff/department
  • Outgoing post - send outgoing post to relevant provider/advisers
  • Prepare New Client and Existing First Appointment Packs including First Appointment Letters
  • General administration support to the adviser support/online processing teams
  • Store Room Management
  • General office duties/greet visitors
  • Project work - such as OEIC to ISA/Annual Valuations
  • With guidance learn how to manage own day to day activities efficiently and effectively
  • To communication effectively, both internally and externally
  • To maintain positive working relationships with group colleagues
  • Support and collaborate with other departments as required
  • Keep up to date with company policies, procedures, and technology
  • To present a positive image of the BBT group in all dealings with advisers, clients, product providers and the public in general
  • To adhere to Data Protection and Financial Crime Regulations
  • To ensure that you treat customers fairly in accordance with the FCA's TCF principles
  • Any other duties required from time to time to ensure the smooth running of BBT
  • Be responsible for your own personal development - ensure regular meetings are held to discuss personal competence and personal training needs

Requirements and prospects

Desired skills

  • Excellent communication skills, both written and verbal, with the ability to compose emails to consumers
  • An aptitude for thinking on your feet and problem solving
  • Outstanding customer service skills
  • To have a friendly and professional telephone manner along with the confidence to talk to various consumers
  • To have competent computer skills including sound knowledge of Microsoft Office Programmes (e.g. Microsoft Office Excel, Outlook, etc.)
  • To have the ability to multi-task, organise and prioritise

Personal qualities

  • A hard-working professional individual who has a proactive approach to their work, with good attention to detail
  • Reliable with excellent time keeping skills
  • An organised and methodical approach
  • Able to prioritise own workload, to meet the requirements of the business
  • An eagerness to learn and the ability to pick up new skills quickly
  • Motivated and self-driven
  • Conscientious
  • Comfortable working both individually and as part of a team

Desired qualifications

  • Maths, English, and IT GCSE grade C/4 or above or equivalent

Future prospects

  • Future employment with the company and apprenticeship progression

Things to consider

  • Even during the pandemic the job role will be office based

About the employer

BBT Group Ltd has been helping clients navigate complex financial markets since 1998. From those very early days, their commitment, dedication, and approach has positioned them as a premier financial planning services provider.

Their highly qualified and professional team cover the whole financial services market, from general advice, seeking to build an investment portfolio or create a tax-efficient retirement strategy, they have the expertise to provide the solutions.


Bebbington Brumby Townend Group Limited


Benton Office Park Unit 2

Bennett Avenue



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Training provider


Applications for this apprenticeship are being processed by BABINGTON BUSINESS COLLEGE LIMITED


Jamie Dobson

Our Business Administration Level 3 Programme consists of the following:

  • Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role. All apprentices are required to complete and evidence 20% of the job learning whilst on their apprenticeship
  • In addition, the apprenticeship will be delivered primarily on our online platform, Babington Online and you will receive full support from our dedicated team of Training Advisors via workshops, webinars and regularly scheduled reviews, conducted by Skype and/or Phone

This includes:

  • Business Administration Level 3 Standard
  • Functional Skills in Literacy and Numeracy Level 2
  • End-point Assessment conducted by an external provider (Presentation or project, interview and knowledge test)

The end-point assessment is designed to enable apprentices to demonstrate that they are fully conversant in the skills knowledge and behaviours expected of individuals at this level. It is designed to provide assessors with a holistic view of the apprentice, and to allow them to assess to what extent the apprentice meets or exceeds the apprenticeship standard.

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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