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Apprentice - Customer Service and Purchasing Administrator Level 2 Omega Signs Ltd

This is a position that would suit someone with a general administration background. Supporting the purchasing team with their day-to-day activities we require a candidate that is efficient, positive and can work under tight time pressures. You will be required to liaise with both external suppliers and internal colleagues to complete your work.

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Closing date: 13 Feb 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday between 9am – 5pm

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    28 Feb 2022

  • Date posted

    27 Sep 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Responsibilities and Duties

  • Provide administration support to the Purchasing team
  • Process and place orders with suppliers using our ERP system
  • Communicate with the Contracts and Production teams on the status of these orders
  • Process and chase all order acknowledgements and confirm they fit with the company’s requirements
  • Make the relevant departments aware of the adjusted information and update this information on the ERP system
  • Chase overdue deliveries and make the relevant departments aware of the adjusted delivery dates
  • Keeping all the revised purchase order information up to date on the ERP system
  • Liaise with the supplier on invoice queries to resolving the query

Requirements and prospects

Desired skills

  • Good communication skills and ability to work competently under pressure are essential
  • rapid learner - the successful applicant will receive on the job training
  • Excellent attention to detail
  • Ability to work to tight deadlines and prioritise your workload
  • Ability to work collaboratively in a team environment

Personal qualities

  • Enthusiasm
  • Methodical, logical and process driven approach

Desired qualifications

Achieved or working towards GCSE grade 9-4 (A*-C) or equivalent in English and Maths.

Future prospects

Potential progression either within the Purchasing Department or in our Contracts department.

Things to consider

Pay will be inline with national minimum wage STARTING FROM £161.70 WEEKLY DEPENDING ON AGE.

Please review the current Apprenticeship National Minimum Wage guide (ANMW):

About the employer

We design, engineer, manufacture and install signage for a wide range of major brands. A family run business, our ethos is one of working together as a team to deliver the best for our customers, with a mission to meet our customers’ needs to the very best of our abilities.


Omega Signs Ltd


Newmarket Approach



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Training provider


Applications for this apprenticeship are being processed by Leeds City College


Leeds City College 0113 2846464

Knowledge & Skills gained from this level 2 customer service practitioner apprenticeship:

  • Understanding the organisation
  • Meeting regulations and legislation
  • Systems and resources
  • Product and service knowledge
  • Influencing skills
  • Personal organisation
  • Dealing with customer conflict and challenge
  • Developing self
  • Being open to feedback
  • Team working

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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