Customer Service Apprentice BRICKIES CLUB LIMITED

This Customer Services Play Assistant Apprentice role is based at our Wokingham Play Centre however the successful applicant may be required to travel outside of the Play Centre to assist with parties/ clubs. All travel expenses will be covered and equipment provided.

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Closing date: 25 Aug 2017

Apprenticeship summary

  • Weekly wage

    £150.00 - £185.00

  • Working week

    Full-time between 30 – 37 hours a week, days of work will be discussed at interview.

    Total hours per week: 30.00

  • Apprenticeship duration

    13 months

  • Possible start date

    28 Aug 2017

  • Date posted

    19 Jan 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

This job role includes the following responsibilities:

• Provide a fun, energetic, creative and safe environment for children to play in.

• Communicate clearly and confidently with parents/guardians

• Deconstruct LEGO builds and sort bricks back into the relevant boxes

• Ensure the play environment and building materials are clean and presentable

• Handle customer enquiries both face to face and via the telephone

• Maintain and record stock levels of the gift shop and birthday boxes

• Provide excellent customer service

• Assist in running play sessions both on-site and off-site

• Some ad-hoc tasks may be required to help the team

We are looking to develop the right person into a Club Leader / Play Centre Supervisor. As Brickies is a fast growing company now is the right time to join as there will be plenty of opportunities to progress.

Requirements and prospects

Desired skills

•    Strong communication and listening skills
•    Can demonstrate ambition and is enthusiastic
•    Understanding of working well within a team
•    Comfortable with some weekend working

Personal qualities

  • Highly Motivated
  • Team Player
  • Reliable and Trustworthy
  • Flexible and Dependable

Qualifications required

5 GCSEs (or equivalent), including English and Maths at Grade C or above.

Future prospects

Potential to progress within the company.

Things to consider

The National Minimum Wage (NMW) for Apprentices is £3.40 from the 1st October 2016. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies. The Wage for Apprentices applies to both time spent on the job plus time spent training.

About the employer

Brickies Club aims to inspire a future generation of Master Builders by delivering brick events, using LEGO® elements, that focus on nurturing imagination and promoting creative play. We are passionate about empowering young minds with the confidence to bring their imagination to life. This ethos is at the forefront of all we do, whether it is our weekly clubs, holiday workshops, school events or birthday parties. Brickies turns two years old this month and with over 22,000 child visits in that time we are now looking to expand quickly to reach even more children. We are looking for someone that can help us achieve this goal. If you are passionate about working with children and inspiring a future generation of master builders, then this could be the perfect job for you. We are looking for an energetic, confident, caring person that can build rapport with young children.




Unit 4

Holme Grange Craft Village

Heathlands Road


RG40 3AW

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Training provider

  • Level 2 Diploma in Customer Services
  • Key skills/Functional skills
  • Employment rights and responsibilities
  • Personal Learning and Thinking Skills

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Reading College


Ciera Kent 01865 551881

Before you apply

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Closing date: 25 Aug 2017