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Customer Service Apprenticeship - Front of House & Admin Assistant Sandwell Accountancy Services Ltd

An excellent opportunity to work in an established, family-run accountancy practice based in the Black Country, with over 40 years’ experience. You will work in a busy Customer Service and Admin Department, supporting the team with the day to day running of the practice - whilst completing a Level 2 Customer Service Apprenticeship.

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Closing date: 30 Jan 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 08:30 - 17:00 with an hour for lunch at 12:00 - 13:00

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    31 Jan 2022

  • Date posted

    14 Sep 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Duties to include but not limited to:

  • Front of House duties
  • Greeting clients
  • Answering the telephone
  • Dealing with incoming & outgoing post - electronic and real
  • Filing - electronic and real
  • Typing
  • Archiving

Sandwell Accountancy Services Ltd are proud to offer the opportunity for candidates to progress within the company, to other apprenticeships such as Business Admin Level 3.

Requirements and prospects

Desired skills

  • Computer literate
  • Microsoft office competent
  • Works well in a team/on your own
  • Quick learner
  • Good time management
  • Organised

Personal qualities

  • Positive attitude
  • Motivated
  • Shows initiative
  • Friendly

Desired qualifications

Maths and English GCSE A-C/8-4 grade or equivalent qualifications.

Future prospects

There is a potential full time position offered to the right candidate on successful completion of the apprenticeship.

Things to consider

  • Remote learning sessions with Walsall College
  • Office hours, smart clothing

About the employer

An established accountancy practice, based in the Black Country, providing services to clients nationwide. We offer a wide range of accounting services to businesses and private individuals, since 1973.

As trusted local accountants, we provide our clients with a key contact to deal with all your queries and questions. We offer our clients a truly personal touch along with accurate, expert advice and a dedicated contact person who will always respond in a timely manner to your queries. 


Sandwell Accountancy Services Ltd


Old Bank Buildings

Upper High Street

Cradley Heath

B64 5HY

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Training provider


Applications for this apprenticeship are being processed by Walsall College - Wisemore Campus


Samantha Williams 01922 688898

  • Customer Service Practitioner Level 2 Standard
  • 20% off the job training

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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