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Apprentice Business Administration Executive Maersk Line

Delivering first class administration support to our clients in accordance to our documented agreements. Liaising with 3rd party suppliers and other. Maersk offices around the world. Continuously accessing how we can improve the service that we provide to al stakeholder and enhance business efficiency.

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Closing date: 30 Dec 2021

Apprenticeship summary

  • Weekly wage

    £150.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, times to be confirmed.

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    01 Jan 2022

  • Date posted

    24 Aug 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001756371

  • Positions

    1 available

Customer Service Executive within the Supply Chain Management department.

Core responsibilities for this role include but are not limited to:

  • Delivering first class administration support to our clients in accordance to our documented agreements
  • Liaising with 3rd party suppliers and other Maersk offices around the world
  • Continuously accessing how we can improve the service that we provide to al stakeholder and enhance business efficiency
  • Working closely with internal and external stakeholders to ensure all parties are aligned regarding the service delivery expected and delivered
  • Represent Maersk to the client in a positive “can do” manner. If specific requests cannot be accommodated identify alternative solutions providing a similar result and present these to the client as a possible solution
  • To monitor the performance of third-party suppliers with the aim of identifying areas for improvement
  • To constantly review working processes with the aim of making improvements and ensure all key work processes are documented correctly
  • To understand and work to enhance data quality and analysis fort eh benefit of all relevant parties
  • To maximise margins and growth within the business
  • To support the continuous improvement of the department

Requirements and prospects

Desired skills

  • At least basic knowledge on Microsoft package- Excel and Outlook are both used heavily
  • Strong communication skills
  • Good Telephone Manner

Personal qualities

  • Versatile/Adaptable
  • Resilient
  • Customer Service Mindset
  • Detailed
  • Proactive Mindset

Desired qualifications

None required.

Future prospects

Strong potential to employ the individual within the Supply Chain Management team at Felixstowe.

Things to consider

This role will be based in Felixstowe and may have very limited travel.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week), For more information please visit: https://www.gov.uk/national-minimum-wage-rates


About the employer

As the world’s largest container shipping company, we move 12 million containers every year and deliver to every corner of the globe. Regardless of your industry, your commodity, or your key markets, we have solutions that offer both small and large business the opportunity to grow. We serve our customers with frequent departures on all major trade lanes and inland services for a true end to end experience.

Employer

Maersk Line

Address

Maersk House

Parker Avenue

Felixstowe

IP11 4BB

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Training

Training provider

W S TRAINING LTD.

Applications for this apprenticeship are being processed by W S Training Ltd

Contact

Rachael Jones 07793444962 rjones@wstraining.co.uk

  • Level 3 Business Administrator Apprenticeship Standard

Apprenticeship standard

Business administrator

Level 3 (A level)


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