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Apprentice Retail Pharmacy Assistant -Day Lewis Pharmacy - Newent Day Lewis Plc

To work as part of a pharmacy team under the supervision of the registered Pharmacist and to ensure an accurate, timely, high quality dispensary / counter service is provided to our customers in a caring, friendly, and professional manner. You will be working towards completing a level 2 in retail plus additional qualifications for dispensing.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Dec 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    30 hours a week across 5 days – a week Open Monday – Friday 8.30am-6.30pm then Saturdays 9am – 5pm. Shifts TBA.

    Total hours per week: 30.00

  • Expected duration

    15 months

  • Possible start date

    30 Jan 2022

  • Date posted

    23 Aug 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Crest Pharmacy is a family owned, community pharmacy group. The company was founded on key values of professionalism and compassion for patient centred care. We continue to strive to work closely with healthcare professionals, patients and their carers to achieve outstanding healthcare and general well being. The success and growth of our pharmacies is testament to our dedication in providing a high standard of care and service, we are proud to work with our local communities.

You will complete the following:

Retail Level 2 Apprenticeship + 2 GPhC Accredited Courses delivered by the National Pharmacy Association (NPA) Medicines Counter Assistant and Accredited Dispensing Assistant Course.

NPA Courses will commence around 8 weeks after you have been enrolled on the Retail Level 2 Apprenticeship. NPA Courses must be completed within the first 12 months of employment at the Pharmacy.

Your Retailer Level 2 Apprenticeship will be delivered by Qube Learning who are a National Training Provider. As a student within Qube Learning you will have a dedicated Skills Tutor who will visit you every 4-6 weeks and deliver a bespoke teaching and learning session.

Your Apprenticeship Training Programme + NPA Courses should be completed in around 15 months. Functional Skills (maths and English) may form part of your programme.

We are looking for an apprentice pharmacy assistant to join our friendly team in Coventry
The role will cover 37 hours per week over five days and consists OTC retail duties with prescription dispensing. Saturday morning rota will be required.
This is a training role, so we are looking for someone with a genuine passion to start their pharmacy career with a willingness to learn with enthusiasm.

As a Pharmacy assistant, you would be jointly responsible for the day to day running of the pharmacy:

  • Ensuring that patients are severed quickly and effectively
  • Maximising the retail sales area and being responsible for targeted sales
  • Assisting the Pharmacist in recruiting and retaining patients for services
  • Offering outstanding patient care - every time
  • Working as part of a team to ensure the smooth running of the dispensary
  • Giving advice to patients and working on the medicines counter
  • At quieter times, helping with dispensing prescriptions
  • Answering patient/prescriber/supplier queries
  • Building relationships with patients, GP surgeries, suppliers and other healthcare professionals
  • Maintaining stock control and cost-effective purchasing
  • Maintaining dispensary cleanliness and standards
  • Assist in delivering enhanced/advanced/private patient services
  • Assist in completion and organisation of pharmacy paperwork including cashing up

Requirements and prospects

Desired skills

  • Good communication skills
  • Good listening skills
  • Organisational skills

Personal qualities

  • Kind
  • Caring
  • Accurate
  • Reliable

Desired qualifications

GCSEs at grades C/4 or above (or equivalent) in maths and English.

Future prospects

It is hoped that the successful candidate will complete their apprenticeship successfully, remain with Day Lewis and grow their career within the company. Progression routes to become a Pharmacy Tech/ACT level/Manger.

Things to consider

Sharing your details (GDPR). Qube Learning will not share any of your personal details with any person or company outside our organisation, except the hiring manager for this specific position. We may share you details with another department within Qube Learning if we feel we could help you with the many other training opportunities we offer.

About the employer

The Day Lewis Group is an award winning family business, consisting of one of the largest independent pharmacy chains in the UK and Europe. Founded by the late Kirit Patel MBE and his brother JC Patel in 1975.

The business is now under the leadership of siblings, Jay, Rupa & Sam. The Group remains a family-owned entity today, having grown from one pharmacy in Southborough to owning and managing over 300 pharmacies in the UK today. Day Lewis employs over 2600 people and has a major presence in the South of England, from Cornwall to Greater London. The company also has the management rights to the pharmacy concession in Harrods, the world famous department store in Knightsbridge, London.

As well as a strong retail pharmacy base, the Group contains a central distribution division, with warehouses equipped with Knapp automation, in order to supply over 4500 pharmaceutical products to its retail pharmacies in the UK.

Throughout its dynamic history in community pharmacy and the business arena, Day Lewis has advanced from being a traditional retail pharmacy business, dispensing medication and offering retail products, into a patient-orientated service provider.

The success of the group has been largely attributed to its employees and its organisational culture. The company's core purpose is 'To help people in the community stay healthy and feel better'.

Further, the Group has a strong set of core values which are:

  • To keep our caring family culture
  • To look after our customers
  • To be disciplined and professional
  • To be different through innovation
  • To reward, recognise and empower
  • To have fun Going forward, Day Lewis aspires to grow through acquisition whilst still maintaining its independence and family culture


Day Lewis Plc



Broad Street


GL18 1AQ

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Training provider

Qube Learning

Applications for this apprenticeship are being processed by Qube Qualifications And Development Limited


Natalya Palmer

  • Retailer level 2 qualification 2 National Pharmacy association qualifications (Counter assistant & Medical dispensing) Including
  • Functional Skills in maths and English if required

Apprenticeship standard


Level 2 (GCSE)

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Dec 2021