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Apprentice Sales Admin Co-Ordinator HOSPITAL SERVICES LIMITED

This Apprenticeship will enable the successful candidate to gain a wide range of knowledge, skills and experience through a varied and interesting Customer Service and Administrative based role.

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Closing date: 03 Dec 2021

Apprenticeship summary

  • Weekly wage

    £173.25

  • Working week

    Monday - Friday, 8.30am - 5.00pm. (1 hour unpaid lunch per day)

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    13 Dec 2021

  • Date posted

    23 Aug 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001756027

  • Positions

    1 available

There are two parts to this role, Sales and Service Operation Centre (SOC). Both are primarily administrative and some of the tasks cross both departments although the role within SOC, will involve dealing with clients both by video and by email/phone.

Sales Admin - To provide administrative assistance to the sales team, creating and sending purchase orders, invoices etc. Dealing with suppliers in relation to orders.

SOC - To provide administrative assistance to the SOC team, maintaining asset records, arranging site visits, arranging and providing a concierge to client’s video meetings and providing general support to the SOC team.

Duties & Responsibilities:

Sales Admin:

  • Providing general assistance to the Sales team as and when required
  • To create, send and record purchase orders relating to orders placed by our clients
  • To create, send and record invoices to our clients
  • To ensure that all orders are received, documented, and recorded appropriately
  • To liaise with suppliers when necessary

SOC:

  • To maintain our client asset database ensuring all items are recorded accurately
  • To arrange site visits to client’s premises, create any associated paperwork and ensure all visits and any outcomes are recorded and followed up where necessary
  • To arrange and concierge video calls for our clients

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Good excel skills
  • High attention to detail
  • The ability to manage own workload
  • The ability to multi-task
  • Strong interest in all aspects of customer service and administration
  • Good organisational skills

Personal qualities

  • Confident, polite, patient, and professional in their manner
  • Responsible and reliable
  • Motivated
  • Eager to learn
  • Able to follow instructions
  • Have the confidence to ask for help when they do not understand what is required of them

Desired qualifications

GCSE in maths and English at grade 9-4/A*-C (or equivalent) are required for this position.

Future prospects

Possible progression for the right person.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates


About the employer

Hospital Services Limited (“HSL”) is a specialist distributor of medical supplies and surgical equipment and consumable products, servicing public and private hospitals across the UK and Ireland.

Employer

HOSPITAL SERVICES LIMITED

Address

81

Market Street

Derby

DE72 3NB

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Training

Training provider

ACCESS TRAINING (EAST MIDLANDS) LTD

Applications for this apprenticeship are being processed by Access Training

Contact

Zoe Hayes 07918907110 zoe.hayes@atem.co.uk

  • Customer Service Practitioner Level 2 Apprenticeship Standard
  • Functional Skills if required 

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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