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Apprentice Administrator New College Durham

To assist with the overall objectives of the College’s Procurement Strategy and provide an accurate and flexible administrative support and secretarial service to support the allocated systems of operation within the procurement department and to ensure confidentiality, timely and effective delivery of designated activities.

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Closing date: 24 Jan 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, shifts to be confirmed

    Total hours per week: 37.00

  • Expected duration

    18 months

  • Possible start date

    14 Feb 2022

  • Date posted

    19 Aug 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Key Result Areas

  • To assist in the overall objectives of the Procurement department and the delivery of an effective and efficient service in line with the College’s Financial Regulations and UK Legislation
  • Provide administrative and secretarial support to allocated procurement staff (e.g. typing letters, reports, PowerPoint presentations, excel spreadsheets; the taking and typing of minutes, photocopying, maintaining and updating filing systems)
  • Managing diaries for the procurement team and booking of meeting rooms
  • Processing requisitions below £3K
  • Assisting with receipt and booking in for deliveries
  • Ensure that the College’s policies and external standards for quality management and control are employed effectively within the areas of responsibility
  • Provide an advisory service to staff, students, and the public to ensure the highest customer services standards are maintained and monitored
  • Ensure the College’s agreed visual identify / corporate image is maintained within the allocated area
  • Assist in the effective provision of administrative support to designated systems of operations, (E-sourcing software, purchase order systems)
  • Ensure the effective implementation and utilisation of all systems of work (computerised and manual) within New College Durham
  • Undertake any other duties commensurate with grade
  • Provide an efficient and effective Reception service in accordance with the College’s Customer Service standards
  • Promoting a high level of customer service
  • Ensure responsible working practices in relation to the Safeguarding of Vulnerable Groups

General Responsibilities:

  • To promote the mission, vision, and values of New College Durham
  • To ensure effective communications within and between teams, be involved in and participate in meetings, team briefings, development days, etc.
  • To engage with line manager in regular appraisals and performance reviews against agreed objectives
  • To be responsible for actively identifying own development needs
  • Staff must take reasonable care, and be aware of their responsibilities under the Health and Safety at Work etc. Act (1974) and to ensure that agreed safety procedures are carried out to maintain a safe environment for staff and visitors to the College

Variation in the Role:

  • Given the dynamic nature of the role and structure of New College Durham, it must be accepted that, as the College's work develops and changes, there will be a need for adjustments to the role and responsibilities of the post. The duties specified above are, therefore, not to be regarded as either exclusive or exhaustive. They may change from time to time commensurate with the grading level of the post and following consultation with the member of staff

Requirements and prospects

Desired skills

  • Previous office experience
  • Good communication and telephone skills
  • Accurate and high-speed keyboarding skills
  • Good knowledge of Excel spreadsheets and Microsoft word
  • Experience/ability of working within a team
  • The ability to manage own workload, use initiative and respond appropriately to both young and adult learners
  • Readily able to communicate and work with others
  • Enthusiasm, flexibility and commitment to accuracy
  • Commitment to problem solving and improving own performance
  • Suitable to work with young people and vulnerable adults

Personal qualities

  • Team Player
  • Team Ethic
  • Confident
  • Ability to work on own initiative

Desired qualifications

  • English and maths at Level 2 (GCSE) or equivalent or willing to work towards
  • Commitment to ensuring the safeguarding of children and vulnerable adults

Future prospects

  • Progression routes

Things to consider

Equality and Diversity:

  • The College is committed to equality and diversity for all members of society. The college will take action to discharge this responsibility but many of the actions will rely on individual staff members at New College Durham embracing their responsibilities with such a commitment and ensuring a positive and collaborative approach to Equality and Diversity. This will require staff to support the College's initiatives on Equality and Diversity which will include embracing development and training designed to enhance practices and the experiences of staff, students and visitors to the College with an all-inclusive approach that celebrates differences. Failure to embrace these commitments may lead to formal action
  • If you as a member of staff identify how you or the College can improve its practice on Equality and Diversity please contact the Equality and Diversity Officer in Human Resources 0191 375 4025. Alternatively if you wish for any support or assistance with regards to Equality and Diversity please again contact the above individual

Commitment to Safeguarding Vulnerable Groups:

  • New College Durham is committed to safeguarding & promoting the welfare of children and young people, as well as vulnerable adults, and expects all staff and volunteers to share this commitment

About the employer

New College Durham is a further and higher education college and a sixth form college in County Durham, England. It was founded in 1977 as a result of a merger between Neville's Cross College of Education and Durham Technical College


New College Durham


Framwellgate Moor Campus


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Training provider


Applications for this apprenticeship are being processed by New College Durham

Level 3 Business Administrator Apprenticeship Standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • In-house training and mentoring support


  • Full induction and comprehensive training will be provided

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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