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Apprentice Sales and Purchasing Support (33977) Electric Systems Ltd

A wonderful role providing efficient and professional sales support to your colleagues. You will be the primary company contact and therefore must possess excellent customer service skills.

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Closing date: 10 Dec 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    9am-5pm Monday – Friday

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    20 Dec 2021

  • Date posted

    18 Aug 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

A normal day would include:

  • Order processing and order administration. Including processing account opening forms, order entry, order progressing, and assisting with stock management and stock control processing
  • Shipping – Import and Export Tracking & Management
  • Liaising with Vendor Supply Chain
  • Supporting Warehouse with Booking In & Out issues
  • Sales support for Account Managers
  • Quotation administration and conversion & basic quote writing.
  • Price list administration & conversion
  • Updating and sanitising system information including product information and new contacts.
  • Answering incoming calls, dealing with pricing enquiries, queries and transferring calls
  • Progressing enquiries from customers to enable to enquiry to progress to a quote 
  • Chase quote status to obtain the order and/or distinguish the status of the quote

Requirements and prospects

Desired skills

  • Excellent communication skills (telephone and email)
  • Strong PC skills in all Microsoft packages
  • Strong organisational skills
  • Accurate data entry and attention to detail
  • Customer Service experience
  • Knowledge of Sage system
  • Experience using an online business platform

Personal qualities

  • Reliable
  • Adaptable
  • Helpful

Desired qualifications

  • GCSE maths and English 4/C and above

Future prospects

  • Possible progression within the company and progression onto the next level apprenticeship

Things to consider

How you will be supported:

  • Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role

What will happen next

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

  • More about this vacancy and any others you are suitable for
  • Any training you need to complete
  • What the next steps will be

How you could get there:

  • If you would be catching public transport for this role, visit the Journey Planner on to see how you would get there and how long it would take

About the employer

ESL sells a huge range of electrical products to the wholesale trade. A complete range of distribution, control and switchgear products. All the products we sell carry a full manufacturer warranty.


Electric Systems Ltd



Carnarvon Street


M3 1HJ

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Training provider

The Growth Company

Applications for this apprenticeship are being processed by Skills Solutions Ltd

  • Customer Service Practitioner Level 2 Apprenticeship Standard
  • Full apprenticeship training provided

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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