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Customer Service Practitioner Apprentice REGIONAL RECRUITMENT SERVICES LIMITED

Support the team with admin, resource support, call answering and general tasks in order to support the orderly function of the office.

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Closing date: 30 Oct 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    9.00am - 5.00pm Monday - Friday

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    06 Nov 2021

  • Date posted

    02 Aug 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Regional Recruitment Services Leeds are looking to attract an ambitious, hard working person, to support our recruitment team who specialise in permanent and contract placements. This is an outstanding opportunity for a goal-orientated individual that is looking to break into the recruitment market.

Your duties will include answering calls, general admin, resourcing candidates, processing paperwork, arranging interviews, booking meetings and much more.

The opportunity:

This is an excellent opportunity to join one of the best-rated agencies according to Google. We have ambitious growth plans over the next 3 years and welcome interest and applications from candidates with varied experience.

Based from our new offices in Morley, this role gives you full training to work from a desk that covers the whole of The North. Training given and you will have access to support from a highly talented, award winning team. Genuine opportunities to develop into a senior role.

The successful Candidate Trainee Consultant will also hold the following skills and abilities:

  • You must have the ability to connect with people and build professional working relationships with candidates, client contacts and colleagues
  • We want to hire ambitious people that consider influencing and negotiation skills as some of their key strengths
  • You will have an abundance of tenacity and resilience. Being able to professionally deal with candidates and clients and having ability to learn from experiences are essential traits of a successful recruiter
  • Professionalism. Are you the sort of person that will put your best efforts into every task involved in the recruitment process? This is important to us

Requirements and prospects

Desired skills

  • Good verbal, written and computer package skills

Personal qualities

  • Upbeat
  • Friendly
  • Tenacious

Desired qualifications

Good GCSE results in Maths and English (or the equivalent). 

Future prospects

Progression for the right candidate.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit:

About the employer

Regional Recruitment Services are a multi award winning recruitment agency founded in Leicester in 2008. Due to success and natural growth we have recently opened up a Leeds office and are looking for dynamic professionals to join us on our journey. We are part of the preferred supply chain for many household names and provide them with a unique level of service that many of our larger high street and independent agency competitors cannot provide. In addition to this, we are a significant permanent and temporary recruiter on a national scale.




Pure Offices

Turnberry Park Road


LS27 7LE

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Training provider


Applications for this apprenticeship are being processed by Leeds City College


Leeds City College 0113 2846464

Leeds city college training: We will support and coach the apprentice through the apprenticeship standard. We will carry out both curriculum and pastoral care. We will carry out the skills development workshop days off site. They will oversee the teaching and learning around the knowledge, behaviours and skills elements of the standard, outlined below. We will manage the apprentice’s OneFile account ensuring targets, milestones and deadlines are achieved. Units of Study:

  • Decision making
  • Interpersonal skills
  • Communication
  • Quality assurance
  • Planning and organisation
  • Project management
  • Managing performance
  • Regulations and laws
  • IT and presentations
  • Record and document production
  • Stakeholders

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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