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Customer Service Apprenticeship Upwell St Pharmacy

An exciting opportunity to work in a pharmacy environment providing customer service to local residents and customers. For the right person, there is the opportunity to secure full time employment and progress to higher level qualifications.

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Closing date: 31 Oct 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Saturday, 08.30am - 18:30pm

    Total hours per week: 40.00

  • Expected duration

    20 months

  • Possible start date

    08 Nov 2021

  • Date posted

    30 Jul 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Duties may include:

  • Restocking shelves with medications and putting away pharmaceutical stock and other supplies
  • Answering phone calls in a professional manner and directing to appropriate members of the team
  • Ensuring that work areas are organised and kept clean and tidy
  • Labelling items within the pharmacy
  • Placing orders for stock
  • Ensuring that work areas are organised and kept clean and tidy

Requirements and prospects

Desired skills

  • Have excellent IT skills
  • Have good communication skills
  • Have excellent time management skills
  • Be able to work independently and as part of a team

Personal qualities

  • Be trustworthy
  • Flexible, hardworking, tenacious, and keen to learn
  • Be aware of the need for confidentiality
  • Display a caring, discreet and conscientious attitude to patients and colleagues alike
  • Have a professional outlook and presentation
  • Have a desire to learn in a fast pacing pharmacy
  • Be organised, self- motivated and enthusiastic

Desired qualifications

GCSE (or equivalent) in maths and English 4/C and above.

Future prospects

Opportunity to move into full time employment upon completion of apprenticeship.

About the employer

 Allied Pharmacies is dedicated to reducing your operating costs. We can help you take advantage of the huge discounts and savings normally reserved for the big pharmacy chains and thanks to our buying power, all Allied Pharmacies group members enjoy low prices as well as excellent customer service.

Allied Pharmacies approach is very flexible and can cater for the individual requirements of your business. We offer a number of business arrangements with our partners.


Upwell St Pharmacy



Upwell Street


S4 8AN

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Training provider


Applications for this apprenticeship are being processed by Lifelong Learning and Skills Service


Asima Zahir 01142296179

  • Level 2 Customer Service Practitioner Apprenticeship Standard

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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