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An exciting opportunity to join a successful organisation. You will be part of a vibrant, enthusiastic team and will be able to develop your skills in this customer service role.

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Closing date: 30 Nov 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday-Friday, between 9am-5.30pm

    Total hours per week: 37.50

  • Expected duration

    13 months

  • Possible start date

    01 Dec 2021

  • Date posted

    03 Aug 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

The successful candidate will be required to undertake a vast range of customer service duties.

On a daily basis you will be required to:

  •  Arrange collections and deliveries from customers
  • Invoicing overseas customers
  • Support clients with their queries
  • Greeting customers that may come into the office
  • General admin duties

Requirements and prospects

Desired skills

  • Organisational skills
  • Good people skills
  • Must have good communication skills
  • Must be an enthusiastic team player

Personal qualities

  • Flexible and friendly attitude
  • Friendly personality
  • Hardworking
  • Enthusiastic team player
  • Self motivated

Desired qualifications

  • A*-C or 9-4 GCSE (or equivalent) in English and maths

Future prospects

  • Potential to secure a full time permanent position at the end of the Apprenticeship

About the employer

Established in 1999, this employer is one of the UK's leading providers of international transport. Our expertise in the transportation of goods by road, sea and air is underpinned by continually delivering high levels of service.

We are proud of our reputation for demonstrating a proactive and innovative approach to our customers’ requirements.
We also have considerable expertise in heavy lift and out of gauge cargo, hazardous movements and customs procedures.
We are continually developing our range of freight forwarding services and our highly trained and focused team complement our freight management programmes.

Trafertir is committed to quality, continuous improvement,
advancing technology and to providing professional solutions to logistical challenges.





Lords Court


SS13 1SS

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Training provider


Applications for this apprenticeship are being processed by The LightBulb Limited


Andrea Gregory 07764 969337

  • TheLightBulb will provide full training for the Level 2 Customer Service Apprenticeship standard
  • To include 20% off the job training
  • In-house training will be given to support specifics of the role

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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