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Security System Support Technician Apprentice THE ALARMING COMPANY LIMITED

You will be required to troubleshoot hardware and software problems to minimise the disruption to the customer and reduce the need for an engineer visit to site where possible. Where required you will also assist customers in installation and setup of software and mobile phone applications.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2021

Apprenticeship summary

  • Annual wage

    £9,609.60 - £18,532.80

  • Working week

    8:30am to 5:30pm from Monday to Friday. Shifts TBC.

    Total hours per week: 40.00

  • Expected duration

    22 months

  • Possible start date

    15 Nov 2021

  • Date posted

    28 Jul 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001744398

  • Positions

    1 available

Duties:

  • Answering inbound calls supporting customers with any issues they have with their systems
  • Set up of new and support of existing internal IT Infrastructure for colleagues such as Desktop PC’s and Laptops, Phones, Scanners
  • Testing and repair/replacement of faulty equipment including necessary software installation where required
  • Working with engineers when onsite to diagnose and rectify in a timely manner
  • Occasional site visits

Requirements and prospects

Desired skills

  • Interest in the IT industry and willingness to learn and develop
  • Full driving license advantageous but not essential

Personal qualities

  • Good attention to detail
  • Good communicator

Desired qualifications

  • 2 GCSEs at grade C/4 or above (or equivalents) to include maths and English are essential

Future prospects

  • There is opportunity for a full time role once the apprenticeship has been completed

Things to consider

  • 20 days holiday + Bank Holiday
  • Training and progression opportunity
  • The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

About the employer

The Alarming Company is one of the largest providers of security, CCTV and access control systems on the south coast. They work with large organisations, small businesses and private individuals to protect the things that matter most.

Employer

THE ALARMING COMPANY LIMITED

Address

Unit B

Fareham Heights, Standard Way

Fareham

PO16 8XT

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Training

Training provider

PETA LIMITED

Applications for this apprenticeship are being processed by PETA Limited

  • Information Communications Technician Level 3 Apprenticeship Standard

Throughout the duration of the Apprenticeship you will be required to attend one of PETA training centres for off-the-job training. The majority of training will be completed with your employer at your place of work. You will be completing the Information Communication Technician – Support Technician apprenticeship.

Apprenticeship standard

Information communications technician

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2021