Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Customer Success Manager Apprenticeship Alphalake Technologies Ltd

**NATIONAL HOME-BASED ROLE**We are looking for an apprentice to join our UK Client team as a Customer Success Manager (CSM) who will focus on selling our services to the UK Healthcare market.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Dec 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday, times TBC.

    Total hours per week: 40.00

  • Expected duration

    18 months

  • Possible start date

    12 Dec 2021

  • Date posted

    22 Jul 2021

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    1 available

What can we offer you?
We offer a 6% commission from any individual sales (dependent on the level of involvement).
We offer unlimited holidays from year 2.
£75 voucher for employee of the month (management selects the person who has been outstanding in the previous month)(monthly)).
75 voucher for teams Players Player award. (The team vote of the most outstanding person in the team for the previous month) (monthly).
The successful candidate needs to be an internally motivated self-starter who is good at problem solving and happy to give anything a go. At all levels of the organisation, we pitch in and share ideas or help out to get things done.

Your roles and responsibilities will include but not be limited to:

  • To proactively seek new business at every opportunity
  • Consistently convert new leads into spending accounts
  • High levels of proactive outreach are required across LinkedIn and also Twitter for “social selling” into the Digital Health sector
  • Comfortable building relationships via WhatsApp, Email and telephone
  • Connecting with and engaging decision makers and influencers in healthcare and life sciences in tech, finance, HR leadership roles. Connecting, following, commenting on and resharing of posts from prospect contacts and organisations
  • Alphalake marketing supports the customer success team with white papers, research, market reports, thought-leading blogs, articles, infographics, video content and promotions
  • To execute the brand-specific strategy developed with the management team

Requirements and prospects

Desired skills

  • Organised
  • Be great at communication
  • Excellent written skills

Personal qualities

  • Proactive
  • Quick learner
  • Strong work ethic

Desired qualifications

GCSE's (or equivalent) grade 4 (C) or above in English and maths are required.

Future prospects

We would be looking for someone who would want to be promoted. Many different directions the role could be developed into. Potentially Head of Department or Solutions Specialist.

About the employer

Established in Jan 2019 in the UK, Alphalake Ai is a managed automation and AI services company driving digital health transformation in healthcare and life science. We specialise in intelligent automation, RPA, data and decision-making science, AI app development and remote working solutions. Our biggest customer is the National Health Service (NHS) in the UK. We are now expanding our operations to include the Middle East and Australian market. Our team in India functions as a global tech support hub for our clients. We support our customers in four key areas: INTELLIGENT HEALTHCARE AUTOMATION, DATA CONSULTING, PROCESS CONSULTING, MACHINE LEARNING APPLICATIONS AND DATA ENGINEERING.


Alphalake Technologies Ltd


Abington Avenue



You must have JavaScript enabled to view a map of the location


Training provider


Applications for this apprenticeship are being processed by Paragon Skills For Industry


Chloe Hutchins 02393874752

Paragon Skills is a leading national Apprenticeship training provider supporting over 4,000 learners through their training, and 1,500 organisations to consistently deliver high quality Apprenticeships across their businesses. Paragon Skills achieves some of the highest success and achievement rates in the industry. Its extensive experience across multiple specialisms has contributed to an overall achievement rate of 71.4% (2018/19) exceeding the national average of 65.6%, and an Ofsted Grade 2 Good rating.
On completion of this 18-month apprenticeship you will have achieved: 

  • Level 4 Sales Executive

Apprenticeship standard

Sales executive

Level 4 (Higher national Certificate)

Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Dec 2021