Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Office Admin Apprentice Diamond Build Plc

This is a fantastic opportunity to start your career in the world of business. This role includes reception and administration duties. All training provided, apply now!

Sign in to apply

Closing date: 27 Oct 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 08:00am - 17:00pm. (1hr lunch)

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    10 Nov 2021

  • Date posted

    15 Jul 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Duties will include:

  • To plan duties in liaison with the Chairman’s PA so the administration support for the Diamond Group runs smoothly
  • To undertake basic administrative tasks including word processing, data input, mail merge , photocopying, shredding, scanning and filing of documents in the correct folder on the shared drive 
  • To monitor stationery levels so they are fully stocked and re-ordered as directed
  • To answer the phone, take messages and ensure all messages on voicemail are passed onto the appropriate staff
  • To deal correctly with all other communications e.g. verbal messages, faxes, mail, email and virtual meetings arrangements (Zoom, Skype, Microsoft Teams etc)
  • To deal effectively with incoming mail by date stamping mail, opening mail and redistribution to appropriate staff
  • To deal effectively with outgoing mail by franking and posting mail and parcels and taking to post office or arranging for a courier delivery if directed
  • To undertake Reception duties by answering the intercom and giving access to bona fide deliveries and visitors and welcoming visitors (ensure they sign in, handwash, have ID and offer refreshments)


Requirements and prospects

Desired skills

  • Commitment to the Vision and ethos the Diamond Group
  • Ability to work with a range of partners and situations
  • Good organisational skills
  • General business awareness
  • Good ICT and general communication and presentation skills 
  • Accurate administrative record keeping with a keen eye for detail
  • Demonstrable ability to meet deadlines

Personal qualities

  • An ability to work on own or as part of a wider team as necessary
  • Ability to follow instructions accurately and promptly
  • Ability to multi-task
  • A practical ‘can do’ attitude

Desired qualifications

No formal qualifications required, but assessment will be carried out at interview to determine whether this programme is suitable.

Future prospects

The successful candidate can go onto further training or an apprenticeship at level 3, or into employment.

About the employer

Diamond Special Works specialises in delivering building works within the public sector. 

​Our dedicated, close-knit Special Works team members have worked together now for many years, on projects ranging from local authority commercial refurbishments and residential building refurbishments and extensions, to schools, fire and police stations, hospitals and clinics.

​With several multi-trade operatives, we provide fully skilled and resourced teams, working with a minimal presence on-site and carrying out works to the highest quality standards, safely and sustainably.

​Recent clients have included the London Borough of Haringey, such as our Vale School refurbishment contract; the London Borough of Ealing, an extensive roof and window replacement programme; Barnet, Enfield & Haringey NHS Mental Health Trust; London Borough of Camden & Islington NHS Foundation Trust and many primary and secondary schools.


Diamond Build Plc



Stamford Road


N15 4PZ

You must have JavaScript enabled to view a map of the location


Training provider


Applications for this apprenticeship are being processed by FIRST RUNG


Beverley Woodhouse 07805 980150

  • Level 2 Customer Service Practitioner 
  • Level 2 Functional Skills in maths and English (if required)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.