Are you a confident and career driven individual who would like to join a fast paced retail team? A super exciting Customer Service Apprenticeship opportunity has arisen to work at Toad Footwear in Chesterfield town centre!
Customer Service Apprentice
Closing date: 27 Feb 2017
Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
The minimum wage rates are £5.55 an hour for 18-20 year olds and £6.95 for anyone aged 21 and over.
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).
4 week days starting at 9:15am to 5:30pm and one weekend day. This will be rotated in on a monthly basis. Must be flexible on working hours.
Total hours per week: 37.50
Possible start date
10 Mar 2017
12 Jan 2017
Intermediate Level Apprenticeship
Are you a confident and career driven individual who would like to join a fast paced retail team?
A super exciting Customer Service Apprenticeship opportunity has arisen to work at Toad Footwear in Chesterfield town centre!
Being based in the retail store 90% of your day to day work will be for the on line provision. Typical duties will involve:
- Working from a picking list to pick shoes
- Understanding the vast array of styles, brands and sizes
- Preparing the product for delivery
- Understanding how the on line system works
- Providing advice with on line queries
- Dealing with customers coming into the shop on a day to day basis
- Advising customers on products in store and on line
Throughout this qualification you will be fully supported and mentored by the staff on site.
Requirements and prospects
You will need to be a focused person with an accurate mind. Accuracy is key for this role.
You will have an outgoing personality ideally have an interest in fashion.
None. Full training will be provided.
Possible future employment opportunities for the right candidate.
Things to consider
This is a fast paced role. The building in which you will be based in has many flights of stairs and you will be expected to go up and down them to get to the different stock locations.
About the employer
Toad Footwear is located in the heart of Chesterfield town centre and is a thriving on line retail business. Toad has been established for 13 years and is rapidly growing – types of products sold are stylish and current footwear to suit men, women and children. Having recently secured the ‘Prime’ badge from Amazon sales have dramatically increased and in turn has increased the business profile. As a team, Toad has worked extremely hard to provide first class service to every customer whether it be on line or in store.
Customer Service Level 2 NVQ includes technical certificate and functional skills. PLTS, ERR workbook. Candidate will have full rights and responsibilities as standard employee.
Applications for this apprenticeship are being processed by Chesterfield College
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Closing date: 27 Feb 2017