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Customer Service Apprentice Diamond Metal Finishing Co Ltd

Diamond Metal Finishing Co Ltd are looking to recruit a Customer Service Apprentice. The candidate accepted will be trained in answering the telephone, data inputting using internal system Microsoft office packages, photo copying etc.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2021

Apprenticeship summary

  • Weekly wage

    £161.25

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Thursday 7.30am to 4pm, Friday 6 hours TBC

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    15 Nov 2021

  • Date posted

    14 Jul 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001737935

  • Positions

    1 available

The candidate should have excellent time keeping and be a well organised individual who can work as part of a team or on their own with good initiative.

The candidate accepted will be trained in

  • Answering the telephone
  • Data Inputting using internal system
  • Microsoft office packages
  • Photo copying
  • Scanning
  • Shredding
  • Emailing
  • Updating spreadsheets
  • Liaising with colleagues from other departments
  • Organisation skills and keeping the office tidy
  • General office duties

Requirements and prospects

Desired skills

  • Able to work in a methodical orderly and tidy manner
  • Good attendance and punctuality record
  • Be able to follow Health & Safety requirements
  • Demonstrate a positive attitude to work and be flexible regarding learning new skills
  • Ability to follow instructions and processes
  • Exhibits an eagerness to learn new skills

Personal qualities

  • Target Zero - Think safety first before starting any task, Regard safety as your personal responsibility
  • Integrity Under Pressure - Do the right thing and make the right choices when no one is looking
  • People are Key - Be kind, supportive and respectful; Take every opportunity to learn from those around us
  • Hold the Door Open - Be willing to participate as a team; Provide supportive and constructive feedback; Be positive and pro-active
  • Flexibility in Every Fibre - Be flexible and adaptable in the way we work; Embrace change and the benefits it brings
  • Results Hinge on Accountability - Do what you say you will do; Be reliable and deliver what is required of you
  • On the Threshold of What’s Next - Commit to delivering quality for our customers; Think of ways we can improve

Desired qualifications

5 GCSE’s A*-C/9-4 incl. English & maths or equivalent.

Future prospects

Customer Service role for the right candidate.


About the employer

The Diamond Metal Finishing Company Limited is one of the UK’s leading specialists in consistent, uniform and aesthetically pleasing Electroplating, Aluminium Conversion Coatings and Powder Coatings. In particular, the finishing and protection of Sheetmetal Components, Fasteners, Brackets and Fabrications from many types of industry.

The Diamond Metal Finishing Company Ltd has been trading since 1945. Offering an unparalleled 24-hour service to all our customers, collecting and delivering to customers door by arrangement, as and when required. Our highly trained and experienced workforce ensures that our customers will only receive work of the highest consistent quality, along with the technical backup expected from a progressive professional organisation reinvesting for the future.

Employer

Diamond Metal Finishing Co Ltd

Address

Newfield Ind Estate Unit 6

High Street Sandyford

Stoke-On-Trent

ST6 5PD

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Training

Training provider

Achieve Training

Applications for this apprenticeship are being processed by ACHIEVE TRAINING

Contact

Achieve Training 01782 279121

Intermediate Customer Service Practitioner Standard.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2021