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Apprentice Sales and Admin Assistant AG GASES AND EQUIPMENT LTD

Delivering excellent customer service to clients, on the phone, replying to email, completing quotations, and entering orders onto our IT system. Speaking to customers regarding transport enquires, logging queries and recording outcomes. Support transport manger and Logistics Coordinator with internal and external customer queries.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2021

Apprenticeship summary

  • Weekly wage

    £161.25

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday 9.00am - 4.00pm and Friday 9.00am - 2.00pm

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    15 Nov 2021

  • Date posted

    16 Jul 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001737867

  • Positions

    1 available

The job would be an office based role.

You would be:

  • Working in a small team
  • Delivering excellent customer service to clients
  • Customer service on the phone
  • Replying to emails
  • Completing quotations
  • Entering orders onto our IT system

Requirements and prospects

Desired skills

  • Friendly 
  • Great telephone manner
  • Punctual 
  • Great listener 
  • Able to follow instructions 
  • Confident 
  • Able to work within a team and independently
  • Organisation Skills (Able to manage time effectively and prioritise workload accordingly)
  • Able to work as part of a team
  • Good communication skills
  • Ability to understand and carry out instructions
  • Computer Literate
  • Some Telephone experience (not essential)
  • Good attention to detail
  • Ability to multitask

Personal qualities

  • Proactive approach to seeking and sharing knowledge
  • Ability to work effectively as part of a team
  • Awareness of equality and diversity
  • Flexible, enthusiastic, ‘can-do’ approach to everyday work Open to change and new ideas
  • Willingness and desire to take responsibility and use own initiative
  • Commitment to own personal professional development
  • Passion and confidence
  • Must be a team player
  • Open to learning new skills

Desired qualifications

GCSE Maths and English A*- C/Grades 4-9 are required for this role

Future prospects

A full time, permanent position is available to the successful applicant after completion of your apprenticeship. This of course is subject to your performance. 


About the employer

AG Gases & Equipment are a small manufacturing company for bespoke gases and testing regulations. Our items are sold UK and world-wide.

Employer

AG GASES AND EQUIPMENT LTD

Address

Britannic Works unit 1

Broom Street

Stoke-On-Trent

ST1 2ER

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Training

Training provider

Achieve Training

Applications for this apprenticeship are being processed by ACHIEVE TRAINING

Contact

Achieve Training 01782 279121

Customer Service Practitioner Level 2

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2021