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Office Junior/Receptionist Apprentice Level 2 Abr Solicitors Ltd

ABR solicitors are seeking an office junior/receptionist to work at our office in Leeds. The successful candidate would need to demonstrate that they are willing to work hard and learn from those around them while completing a level 2 customer service practitioner apprenticeship. We require candidates to submit a cover letter and CV.

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Closing date: 30 Sep 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday – Friday between 9am to 5pm

    Total hours per week: 35.00

  • Expected duration

    15 months

  • Possible start date

    13 Oct 2021

  • Date posted

    02 Jul 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

ABR solicitors are seeking an office junior/receptionist to work at our office in Leeds.

The successful candidate would need to demonstrate that they are willing to work hard and learn from those around them.


1. Sorting, scanning to appropriate files and distributing (where appropriate) post.
2. Providing reception and telephone cover. 
3. Processing archiving and archiving requests.
4. Assisting with general administration duties such as;
4.1. Filing.
4.2. Photocopying and binding.
4.3. Ordering stationery and putting away.



The post holder must possess the following skills and experience:

1. A good basic IT knowledge of Microsoft packages including Word, Excel, and Outlook.
2. A willingness to learn and improve.
3. Excellent communication skills both written and spoken.
4. Excellent organisational skills.
5. Maintain confidentiality at all times.
6. Work on own initiative and as part of a team.
7. Be flexible and adaptable to changing situations.
8. Able to take instructions well.
9. Have the ability to prioritise workload.
10. Punctual and reliable.



This post is supervised by Rob Rode. The job description is intended as guidance only and does not form part of the contract of employment.

Requirements and prospects

Desired skills

IT and telephonic.

Personal qualities

Personality and hard work ethic and a willingness to learn.

Desired qualifications

GCSE (or equivalent) in maths and English at level 5-9 or grade C+-A*.

Future prospects

To be discussed (all options open). The qualifications and experience gained on this Apprenticeship will allow you to apply for further roles within this sector.

Things to consider

Professional environment.

Please review the current Apprenticeship National Minimum Wage guide (ANMW):

About the employer

ABR solicitors is a nationally recognised criminal defence solicitors practice specialising in fraud, crime and regulatory defence. Our mental health and prison law teams re highly regarded throughout the North of England. We have offices in Leeds, Liverpool, London and Nottingham.


Abr Solicitors Ltd


Britannia Chambers

4 Oxford Place



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Training provider


Applications for this apprenticeship are being processed by Leeds City College


Leeds City College 0113 2846464

Mode of delivery: Delivered entirely in the workplace Course content:

A Level 2 Apprenticeship is delivered entirely in the workplace where you will gain knowledge, understanding and skills on the job.

An Assessor from Leeds City College will visit you on a regular basis to complete your college work.

Units of study

  • Understanding the organisation
  • Meeting regulations and legislation
  • Systems and resources
  • Product and service knowledge
  • Influencing skills
  • Personal organisation
  • Dealing with customer conflict and challenge
  • Developing self
  • Being open to feedback
  • Team working Functional

Skills qualifications:

  • Level 1 Functional Skill in English
  • Level 1 Functional Skill in Maths
  • Level 1 Functional Skill in ICT
  • Employment Rights and Responsibilities
  • Personal Learning and Thinking Skills

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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