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Customer Service Representative Apprentice Qpr Solutions Ltd

QPR Solutions are recruiting on behalf of our well-established client based in Tewkesbury, a leading provider of automation solutions who is now looking to add to their team, due to an expanding customer base.

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Closing date: 24 Sep 2021

Apprenticeship summary

  • Annual wage

    £14,000.00

  • Working week

    Monday - Friday

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    27 Sep 2021

  • Date posted

    25 Jun 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001729931

  • Positions

    1 available

Key Responsibilities:

  • Providing a professional service and rapid response to product price enquiries, quotations, deliveries and order status.
  • Liaising with customers
  • Efficient respond and full customer service satisfaction
  • Introducing the supply chain and production-related issues to the customer in a positive manner
  • Engaging with the customer and collecting feedback

Requirements and prospects

Desired skills

  • Good working knowledge of Microsoft Excel and Word, Sage 200
  • Understanding of CRM system would also be beneficial

Personal qualities

  • Positive ‘can do’ attitude
  • Enthusiasm
  • Reliable
  • Committed
  • High expectations
  • Sense of humour
  • Team player

Desired qualifications

  • GCSE Grade 4-9 Maths and English

Future prospects

To be discussed.


About the employer

Quality Professional Resourcing Solutions Ltd aimed to provide clients with a knowledgeable recruitment experience in the logistics and warehousing sector.

Employer

Qpr Solutions Ltd

Address

Victoria Garage High Street

Newnham

GL14 1AD

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Training

Training provider

SCCU LTD

Applications for this apprenticeship are being processed by Sccu Ltd

Training to be provided:

  • L3 Customer Services Specialist
  • Functional Skills in Maths and English (if required)
  • Impact Training

Apprenticeship standard

Customer service specialist

Level 3 (A level)


Before you apply

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