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Apprentice Office Administrator Tim Richardson

TGP Construction are seeking to recruit a Business Administration Apprentice to join their busy office based in Longrock. It will be a varied role with no to days being the same, you will be supporting the existing team with the day to day running of the construction business.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Sep 2021

Apprenticeship summary

  • Weekly wage

    £190.00

  • Working week

    The working week is Monday to Friday, shifts to be confirmed.

    Total hours per week: 38.00

  • Expected duration

    18 months

  • Possible start date

    01 Oct 2021

  • Date posted

    30 Jun 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001729753

  • Positions

    1 available

The role will be varied, and the successful candidate will be supporting with the day to day running of the growing business. The role will include but not be limited to:

  • Liaising with customers
  • Dealing with telephone and email enquiries
  • Invoicing
  • General administration duties
  • Social media maintenance
  • Learning and managing business processes
  • Basic accounts

This is a great opportunity for somebody who is looking for a career and wanting to take the first step, we are a supportive employer who wants to find the right candidate to be able to grow and develop with the business.


Requirements and prospects

Desired skills

  • We are looking for somebody who is personable, confident, organised and motivated
  • You should also be computer literate due to the nature of the work involved

Personal qualities

  • We are seeking somebody who is willing to learn, keen to progress, and self motivated
  • You should be a strong team player and always strive to do the best you can

Desired qualifications

  • The successful candidate should have a grade 3 GCSE, or equivalents, (D/3) or above in both English and maths

Future prospects

  • On completion of successful apprenticeship, there may be an opportunity for a full time position

About the employer

We are a family run Construction Company based in Penzance. We employ over 10 skilled local trade professionals with 2 apprentices as well. Residential and commercial projects include both new construction, extension and repairs/restorations. We offer an end-to-end client experience that includes seamless communication, budgeting, staffing, on-site organisation, and Quality workmanship. We can also plan, manage and build multi-phase jobs. We work with architects and designers to produce beautiful, functional homes and structures. Call us today and bring our project management skills and extensive construction experience to your next project.

Employer

Tim Richardson

Address

Unit 10 11

Penwith Business Centre

Long Rock Industrial Estate

Penzance

TR20 8HL

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Training

Training provider

TRURO AND PENWITH COLLEGE

Applications for this apprenticeship are being processed by Truro College

Contact

Caroline Triggs 01872 305026 carolinetriggs@truro-penwith.ac.uk

Knowledge:

  • Understands organisational purpose, activities, aims, values, vision for the future, resources and the way that the political/economic environment affects the organisation
  • Knows organisational structure and demonstrates understanding of how their work benefits the organisation
  • Knows how they fit within their team and recognises how their skills can help them to progress their career
  • Has a practical knowledge of managing stakeholders and their differing relationships to an organisation. This includes internal and external customers, clients and/or suppliers. Liaises with internal/external customers, suppliers or stakeholders from inside or outside the UK. Engages and fosters relationships with suppliers and partner organisations
  • Understands laws and regulations that apply to their role including data protection, health & safety, compliance etc. Supports the company in applying the regulations
  • Understands the organisation's internal policies and key business policies relating to sector
  • Understands the applicability of business principles such as managing change, business finances and project management
  • Understands the organisation's processes, e.g. making payments or processing customer data. Is able to review processes autonomously and make suggestions for improvements. Applying a solutions-based approach to improve business processes and helping define procedures. Understands how to administer billing, process invoices and purchase orders
  • Understands relevant external factors e.g. market forces, policy & regulatory changes, supply chain etc. and the wider business impact). Where necessary understands the international/global market in which the employing organisation is placed

Skills

  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required
  • Produces accurate records and documents including emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies them self to continuously improve their work
  • Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly
  • Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines
  • Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace
  • Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities
  • Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects
  • Undertakes and leads projects as and when required

Behaviours

  • Behaves in a professional way. This includes personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues, customers and key stakeholders
  • Adheres to the organisation's code of conduct for professional use of social media
  • Acts as a role model, contributing to team cohesion and productivity – representing the positive aspects of team culture and respectfully challenging inappropriate prevailing cultures
  • Shows exemplary qualities that are valued including integrity, reliability, self-motivation, being pro-active and a positive attitude
  • Motivates others where responsibility is shared
  • Takes responsibility for their own work, accepts feedback in a positive way, uses initiative and shows resilience. Also takes responsibility for their own development, knows when to ask questions to complete a task and informs their line manager when a task is complete
  • Performs thorough self-assessments of their work and complies with the organisation's procedures
  • Is able to accept and deal with changing priorities related to both their own work and to the organisation
  • Demonstrates taking responsibility for team performance and quality of projects delivered. Takes a clear interest in seeing that projects are successfully completed, and customer requests handled appropriately
  • Takes initiative to develop own and others' skills and behaviours

The candidate will be attending Truro & Penwith College - Haven House Campus every other Monday. 

 Functional skills if needed. 

Apprenticeship standard

Business administrator

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Sep 2021