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Team Member Apprentice FDR COMPANY NE LTD

Join a great place to work in the centre of Northallerton: This is an excellent opportunity for an outgoing and customer focussed individual to gain the knowledge, experience, and qualifications to embark on a successful career in the hospitality industry

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Closing date: 30 Sep 2021

Apprenticeship summary

  • Weekly wage

    £195.00 - £255.00

  • Working week

    Days and shifts to be confirmed. The business is currently open Tuesday to Saturday, as this is a new business there will be some evening work as time goes on.

    Total hours per week: 30.00

  • Expected duration

    15 months

  • Possible start date

    01 Oct 2021

  • Date posted

    23 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001729008

  • Positions

    1 available

1Twenty7 in Northallerton are looking for a responsible, hardworking, reliable friendly and helpful individual to provide a high level of customer service and support to the small, friendly team. You will be working towards the Hospitality Team Member Apprenticeship Standard and gain experience in both Front of House and in the kitchen.

This role will involve:

  • Greeting and serving customers and dealing with general customer enquiries
  • Helping set the kitchen up, prepare plates for meals 
  • Taking food and drink orders
  • Serving food and drinks
  • Maintaining a high standard of customer service
  • Ensuring tables are cleared quickly and efficiently
  • Preparing and serving hot beverages
  • Preparing food
  • Preparing and checking bills and receiving payment
  • Maintaining a safe, hygienic and secure working environment
  • Assisting with all preparations and delivery of day to day service
  • Other duties as requested

Requirements and prospects

Desired skills

  • Excellent customer service skills
  • Good communication and listening skills are vital to this role
  • Someone who is friendly and happy to speak to customers
  • Being able to follow guidelines and instructions

Personal qualities

  • The right applicant should be open to learning new skills in all aspects of the position available
  • Friendly and outgoing personality with a good work ethic
  • Reliable, arriving for agreed shifts in good time
  • Self motivated - can identify when a task needs doing e.g. clearing tables when customers leave, refilling low stock but also able to ask for guidance when needed

Desired qualifications

  • Maths and English GCSE graded C/4 or above (or equivalent) would be an advantage

Future prospects

  • On successful completion of this apprenticeship, 1Twenty7 are likely to offer a full time permanent position

Things to consider

  • The employer is looking for those who are keen to work as part of a team and have high standards of personal hygiene
  • Ideally they would like someone who has a genuine interest in working in the hospitality industry
  • You will be expected to be flexible with your working hours and expect breaks outside of busy service periods
  • Wage is dependent on age and experience

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week)

The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates


About the employer

1Twenty7 is a new Cafe and open kitchen on the High Street in Northallerton currently offering breakfast and lunches from Tuesday to Saturday.

Employer

FDR COMPANY NE LTD

Address

127

High Street

Northallerton

DL7 8PQ

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Training

Training provider

DARLINGTON COLLEGE

Applications for this apprenticeship are being processed by Darlington College

Contact

Kay Sherwen 07483 103284 ksherwen@darlington.ac.uk

  • You will be working towards the Hospitality Team Member Apprenticeship Standard Level 2 (knowledge, understanding, skills and behaviours)

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


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