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Customer Service Advisor Apprentice LOGISTICA TRAINING LIMITED

Due to growth and expansion Logistica Training are looking for Customer Advisors to join our new client support arm of the business Learning Links!! You will be joining our small, friendly and supportive team, working in a spacious, bright office. We are looking for individuals who want to learn, earn and grow with us.

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Closing date: 25 Sep 2021

Apprenticeship summary

  • Weekly wage

    £173.25 to £334.13

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    37.5 hours a week, Monday to Friday 9am – 5pm

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    26 Sep 2021

  • Date posted

    24 Jun 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001728987

  • Positions

    2 available

  • Provide the best customer service experience to our clients
  • Consistently improving the service we provide to our clients
  • Engage with employers to promote the groups training and support.  This could vary from Apprenticeships, short courses, sector specific and generic qualifications.
  • Book meetings with employers on behalf of our partners (Face to Face / Remote / Telephone
  • Build and maintain relationships with external key clients and internal customers
  • Build and maintain relationships with the training providers in our group
  • Send updates and correct information to provider.
  • General Administration

Requirements and prospects

Desired skills

  • Some previous customer service experience preferred but not essential
  • Outstanding communication skills
  • Strong organisational skills
  • Ability to work well under pressure
  • Attention to detail
  • IT literate
  • Punctual

Personal qualities

  • A can do attitude
  • Hard working and self-motivated
  • Work as part of a team
  • Passionate
  • Good listener
  • Friendly
  • Confident
  • Bubbly personality

Desired qualifications

Maths and English GCSE C/4 or equivalent (preferred)

Future prospects

Possible permanent position on successful completion of apprenticeship for the right candidate. Progression to higher level apprenticeship.

Things to consider

Fast paced environment


About the employer

Logistica Training offer a range of courses that will upskill the workforce as part of their career progression. Our approach is to deliver flexibly to match the needs of any organisation. Tutor/Assessor lead training using blended methods: taught sessions, observations, self-study and 1-1 support. Training is delivered face to face or remotely online.

Employer

LOGISTICA TRAINING LIMITED

Address

Unit 5 Great Cliffe Court

Dodworth Business Park

Barnsley

S75 3SP

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Training

Training provider

INDEPENDENT TRAINING SERVICES LIMITED

Applications for this apprenticeship are being processed by Independent Training Services Ltd

Contact

Leah Hayes 07815438172 leah.hayes@ind-training.co.uk

You will work towards the Customer Service Specialist Apprenticeship Standard

Full on the job  training will be given.

Apprenticeship standard

Customer service specialist

Level 3 (A level)


Before you apply

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