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Hospitality Team Member Apprentice - LS1029 BECK CONROY CONSULTING LIMITED

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Server, you'll welcome our guests, recommend food, and drink and help keep service on-track and up to standard. By tailoring each guest experience to their unique tastes, you'll create memories as delightful as the dishes.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 18 Oct 2021

Apprenticeship summary

  • Weekly wage

    £180.00

  • Working week

    Shift patterns to be worked on a rota basis 07:00 - 15:30 early shift, 14:30 - 23:00 late shift, 12:00 - 20:30 mid shift. Days TBC.

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    01 Nov 2021

  • Date posted

    24 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC091172506

  • Positions

    2 available

Eligibility Criteria:

Do you already hold the same qualification at this level or above? If yes, please call the office on 0114 2635720 to discuss before continuing with the application.

Are you currently working in the same industry sector/ job role as this apprenticeship? If yes, please call the office on 0114 2635720 to discuss before continuing with the application.

Do you hold GCSEs at grades D/3 or above (or equivalent) in maths and English? If no, please call the office on 0114 2635720 to discuss before continuing with the application.

Can you commit to a full-time apprenticeship for the next 12-18 months? If no, please call the office on 0114 2635720 to discuss before continuing with the application.

Apprenticeship Funding for eligibility please speak to us directly

Duties will include:

  • Tell your supervisor or duty manager about any unsafe equipment, low supplies, or safety incidents
  • Help create a safe space by following safety procedures and wearing necessary protective equipment
  • Engage with the customers to ensure that their stay is memorable
  • Check with the kitchen team on the beginning of each shift for stock levels, new menu items and daily specials
  • Be cleaner than clean meet or exceed local cleanliness and hygiene laws
  • Help with washing up and other kitchen duties when needed
  • Give guests a better experience by helping with any queries or advice
  • Wear your uniform with pride
  • Take on other ad-hoc duties when the whole team needs to pull together
  • Each hotel delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
  • True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
  • True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
  • True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
  • True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
  • Willing to learn and develop
  • Strong sometimes you’ll need to lift, push, and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
  • Literate you’ll need a good grasp of reading, writing and basic maths
  • Flexible night, weekend and holiday shifts are all part of the job
  • Compliant as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language
  • Articulate a great communicator, you’ll be warm, welcoming, and easy to talk to

Please note due to high volume of applications expected, this post may close before the displayed closing date when sufficient number of applications have been received.

The Source is an equal opportunities employer and positively encourages applications from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


Requirements and prospects

Desired skills

  • Good communication skills

Personal qualities

  • Honest
  • Trustworthy
  • Willing to learn and develop

Desired qualifications

GCSEs at grades D/3 or above (or equivalent) in maths and English.

Future prospects

Potential to progress to permanent position within the company upon completion.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). 

For more information please visit: https://www.gov.uk/national-minimum-wage-rates


About the employer

Based in Sheffield, we are a 4* busy hotel with 105 rooms. We do large conferences and banqueting. Our business mix is business guests during the week and leisure guests on a weekend.

Employer

BECK CONROY CONSULTING LIMITED

Address

Crowne Plaza Royal Victoria, Victoria St

Sheffield

S4 7YE

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Training

Training provider

MEADOWHALL TRAINING LIMITED

Applications for this apprenticeship are being processed by The Source Academy

Contact

Amanda Smith

The successful candidate will study a Level 2 Hospitality Team Member apprenticeship standard. This will be aided by an assessor who will carry out all assessments as work-based learning within the workplace.

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


Employer's Application Instructions

Please apply via the following link.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 18 Oct 2021